Buy if you're a large organization, school, or government buying hardware, licensing, or IT services at scale . breadth and pricing earn SHI a 4.7/5 on G2.
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CDW: IT Solutions and Services, Hardware, Software for Business versus SHI International
Compare
CDW: IT Solutions and Services, Hardware, Software for Business
SHI International
Verdict
Depends
Depends
Best for
Mid-size and large orgs buying IT at scale
Enterprise hardware and licensing procurement
Who it's not for
Individuals buying one laptop . use Amazon or Dell direct
Anyone buying one laptop . go retail
Privacy
No known public vulnerabilities found in the sources reviewed.⁵
2022 coordinated malware attack disrupted SHI for about a week; class action followed.
Support quality
24/7 services claimed; little independent user data
Mixed; return pushback documented by admins
Public sentiment
Independent user feedback is sparse: Spiceworks threads list CDW among common hardware suppliers, and the only rating found is 5.0/5 from just 3 reviews.⁶
G2 buyers praise pricing and breadth, while Reddit IT admins report return friction and uneven experiences.12
Biggest gotcha
Pricing is quote- and contract-driven; model total cost of ownership before signing
2022 malware attack paused operations roughly a week; class action filed afterward
Pick CDW: IT Solutions and Services, Hardware, Software for Business when
