Chatix
Skip
Confidence: Low
Evidence is thin: no usable reviews, pricing, or feature information could be found, and Chatix's own security page returns a 404.
Comparison
Chatix vs tawk.to
Chatix lands on Skip, and tawk.to lands on Worth it.
tawk.to
Worth it
Confidence: Medium
Buy if you're a solo founder or small team wanting capable free live chat with tickets, KB, and CRM bundled in.
| Compare | Chatix | tawk.to |
|---|---|---|
| Verdict | Skip | Worth it |
| Who it's not for | Anyone . product cannot be verified to exist or work | Enterprise help desks needing SLAs and routing |
| Privacy | No known public vulnerabilities found in the sources reviewed.¹ | Several 2025 XSS vulnerabilities disclosed in widget/plugin code; DPA and bug bounty exist, and scammers have abused hosted widgets.⁹ |
| Support quality | No evidence available | Users report unhelpful support experiences |
| Public sentiment | No user reviews or quotable feedback about Chatix were found in any reviewed source. | Users praise the free feature set and easy setup but criticize support quality and help-desk limitations.³ |
| Biggest gotcha | Product's own subpages 404; risk it is unmaintained or discontinued¹ | Removing branding costs extra . reportedly $29/month |
When Chatix is not a fit
- Anyone . product cannot be verified to exist or work
- Teams needing a supportable live-chat vendor this quarter
- Security-conscious buyers . vendor's security page is dead
- Buyers unwilling to vet an unproven, possibly abandoned tool
Pick tawk.to when
- Solo founders and small businesses
- Sites wanting free live chat fast
- E-commerce and real estate teams
- Budget teams okay with add-on fees
When tawk.to is not a fit
- Enterprise help desks needing SLAs and routing
- Security-strict orgs . repeated widget XSS CVEs
- Anyone wanting self-hosted chat
- Teams needing deep help-desk workflows
Sources
- Chatix security page (returns Not Found)chatix.appofficial
official
- tawk.to Reviews . G2g2.comreview
- Read Customer Service Reviews of tawk.to . Trustpilottrustpilot.comreview
- Tawk.to review . TechRadartechradar.comreview
review
- Tawk.to Review . BlogVaultblogvault.netreview
- CVE-2025-45960 . NVDnvd.nist.govsecurity
- CVE-2025-57483 . Tenabletenable.comsecurity
- Tawk.To Live Chat vulnerabilities . Wordfencewordfence.comsecurity
- Vue 3 messenger XSS . Snyksecurity.snyk.iosecurity
- Why is tawk.to free?tawk.toofficial
- Live Chat . Free Forevertawk.toofficial
- Add-on pricing and key features . Help Centerhelp.tawk.toofficial
- tawk.to Revenue 2024 . GetLatkagetlatka.comnews