shouldiuse.io

Comparison

Clover vs Square

Clover and Square both land on Depends.

Clover versus Square
CompareCloverSquare
VerdictDependsDepends
Best forRetail and counter-service shops needing hardwarePop-ups, markets, and mobile vendors
Who it's not forMobile-only or pop-up sellers . Square is simplerHigh-volume merchants . flat-rate fees erode margin
PrivacyCore platform markets PCI compliance via Clover Security Plus; third-party online-ordering plugins have had CVEs including a data leak.⁹Payments encrypt card data, but parent company Block's Cash App breach exposed 8M users and Square-linked WordPress plugin CVEs exist.
Support quality2/5 Trustpilot; fee and contract complaintsReviews report difficulty reaching support
Public sentimentSentiment skews negative, with a 2/5 Trustpilot rating and recurring complaints about fees, contracts, and reseller pricing.¹Sentiment is polarized: G2 users consistently praise Square while r/smallbusiness threads brand it the worst, citing holds, fees, and support.14
Biggest gotchaSame hardware, different price: costs, fees, and contract terms depend on which reseller you sign with.³Account reviews can hold your funds for days before you can process

Pick Clover when

  • Retail and counter-service shops needing hardware
  • Merchants with a trusted local reseller
  • Businesses wanting payments + lending in one
  • Multi-device setups: handheld plus countertop

When Clover is not a fit

  • Mobile-only or pop-up sellers . Square is simpler
  • Anyone refusing multi-year reseller contracts
  • E-commerce-first brands with no counter sales
  • Buyers who need transparent, published pricing

Pick Square when

  • Pop-ups, markets, and mobile vendors
  • Small retail and cafés starting out
  • Sellers wanting in-person plus online in one system
  • Anyone wanting a free POS with no monthly fee

When Square is not a fit

  • High-volume merchants . flat-rate fees erode margin
  • Businesses that can't tolerate sudden fund holds
  • Full-service restaurants . use Toast instead
  • Teams needing reliable, reachable support

Sources

  1. review
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  6. official
  7. news
  8. official
  9. security
  10. security
  11. security
  12. official
  13. review
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  16. review