CrashPlan
Depends
Confidence: Medium
Buy if you're an IT team backing up many endpoints plus Microsoft 365 data.
New check
Comparison
CrashPlan vs G2
CrashPlan and G2 both land on Depends.
G2
Depends
Confidence: Medium
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | IT-managed endpoint fleets | B2B software buyers shortlisting tools |
| Who it's not for | Home users . consumer plans were killed in 2017 | Vendors without five-figure budgets |
| Privacy | Past CVEs exist including a 2017 remote exploit in the backup server; vendor publishes advisories and a security addendum.⁷ | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.15 |
| Support quality | Thin Trustpilot presence, complaint threads on Reddit | Trustpilot and BBB complaints about G2's service |
| Public sentiment | IT buyers value the endpoint and M365 coverage, but long-time users complain loudly about pricing changes, retention limits, and large-backup performance.² | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot. |
| Biggest gotcha | Deleted-file retention reportedly ~90 days . not a cold-storage archive³ | Vendor contracts are negotiated and opaque; budget five figures annually before committing.16 |
Pick CrashPlan when
- IT-managed endpoint fleets
- Microsoft 365 / Google Workspace backup
- Universities and large nonprofits
- MSPs backing up client endpoints
When CrashPlan is not a fit
- Home users . consumer plans were killed in 2017
- Anyone with one huge archive (multi-TB backups)
- Cold storage or long-term retention needs
- Budget solo buyers wanting set-and-forget backup
Pick G2 when
- B2B software buyers shortlisting tools
- Teams wanting peer reviews pre-demo
- SaaS vendors building review-based social proof
- Marketers using buyer-intent data
When G2 is not a fit
- Vendors without five-figure budgets
- Anyone expecting unbiased star ratings
- Consumer-product shoppers . B2B only
- Buyers wanting deep technical vetting
Sources
- CrashPlan official sitecrashplan.comofficial
review
- PSA: 90-day hot/warm backup . Redditreddit.comreview
- CrashPlan Trustpilot reviewstrustpilot.comreview
review
- CrashPlan security advisoriessupport.crashplan.comsecurity
- CVE-2017-9830 remote exploitblog.radicallyopensecurity.comsecurity
- Code42 grabs $52.5M . CRNcrn.comnews
- Code42 sold CrashPlan to Mill Point Capitallincolninternational.comnews
- CrashPlan pricing . Capterracapterra.comreview
- G2 (company) . Wikipediaen.wikipedia.orgnews
- G2 . product siteg2.comofficial
- Sell G2 . Planssell.g2.comofficial
- Sell G2 . Review Generationsell.g2.comofficial
- G2 Data Processing Addendumlegal.g2.comofficial
- G2 Software Pricing . Vendrvendr.comnews