Comparison

CrashPlan vs G2

CrashPlan and G2 both land on Depends.

CrashPlan

Depends

Confidence: Medium

Buy if you're an IT team backing up many endpoints plus Microsoft 365 data.

Depends

Confidence: Medium

Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.

CrashPlan versus G2
Compare	CrashPlan	G2
Verdict	Depends	Depends
Best for	IT-managed endpoint fleets	B2B software buyers shortlisting tools
Who it's not for	Home users . consumer plans were killed in 2017	Vendors without five-figure budgets
Privacy	Past CVEs exist including a 2017 remote exploit in the backup server; vendor publishes advisories and a security addendum.^⁷	No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.¹⁵
Support quality	Thin Trustpilot presence, complaint threads on Reddit	Trustpilot and BBB complaints about G2's service
Public sentiment	IT buyers value the endpoint and M365 coverage, but long-time users complain loudly about pricing changes, retention limits, and large-backup performance.^²	Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot.
Biggest gotcha	Deleted-file retention reportedly ~90 days . not a cold-storage archive^³	Vendor contracts are negotiated and opaque; budget five figures annually before committing.¹⁶