4,960+
User reviews tracked
aggregated on CheckThat.ai
Report
Should I Use G2?
Compare the best business software and services based on user ratings and social data. Reviews for CRM, ERP, HR, CAD, PDM and Marketing software.
Depends
DependsBuyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
Free and handy for buyers comparing B2B software; opaque five-figure pricing and gameable rankings for vendors.
Confidence: Medium
from ~$29K/yr
Vendor pricing
Vendr-reported, negotiable
Yes
Free for buyers
reading and comparing reviews
$157M Series D
Funding
$1.1B valuation
Value for money
3
Free for buyers; vendor plans run five figures
Ease of use
4
Guess: familiar grid browsing; some content gated
Feature depth
4
Reviews, grids, intent data, AI collection
Support quality
2
Trustpilot and BBB complaints about G2's service
Security posture
3
No phishing reports; DPA admits past breach
Pros
Cons
Gotchas
- mediumVendor contracts are negotiated and opaque; budget five figures annually before committing.⁶
- mediumVendors actively solicit and manage reviews; read full review text, not just stars.⁴
- mediumPaid 'Marketing Solutions' plans blur the line between ads and rankings.³
- mediumG2's Data Processing Addendum references a past data breach.⁵
Best for
- B2B software buyers shortlisting tools
- Teams wanting peer reviews pre-demo
- SaaS vendors building review-based social proof
- Marketers using buyer-intent data
Not for
- Vendors without five-figure budgets
- Anyone expecting unbiased star ratings
- Consumer-product shoppers — B2B only
- Buyers wanting deep technical vetting
Companies that use it
- Foxit
- Picus Security
- Sectigo
- TitanHQ
Pricing
Buyer / reviewer
Free
- Browse and compare reviews
- Account needed for some content
Vendor Starter
Unlisted
- Entry vendor listing plan
- Review generation tools
Vendor Growth+
From ~$29K/yr
- Intent data, ads, integrations
- Negotiated annual contracts
Security
No security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.
What users say
Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot.
“G2 is a scummy, barel”
“G2 or Capterra or even TrustPilot? Where is better to start”
Alternatives
Compare G2 with each alternative.
Capterra
Closest free rival with a similar B2B review database.
G2 vs CapterraTrustRadius
Deeper, verification-focused reviews for enterprise buyers.
G2 vs TrustRadiusSourceForge
Long-running directory with free listings and downloads.
G2 vs SourceForgeTrustpilot
Broader consumer-style reviews; weaker B2B software depth.
G2 vs TrustpilotFull analysis
Based on 15 public sources. Several 'G2' search results named unrelated products (Moxa NPort, CNCSoft, UniFi NVR, Even Realities glasses) and were excluded.
Sources
- G2 (company) — Wikipediaen.wikipedia.orgnews
- G2 — product siteg2.comofficial
- Sell G2 — Planssell.g2.comofficial
- Sell G2 — Review Generationsell.g2.comofficial
- G2 Data Processing Addendumlegal.g2.comofficial
- G2 Software Pricing — Vendrvendr.comnews
- Read Customer Service Reviews of www.g2.com — Trustpilottrustpilot.comreview
review
- G2 Reviews — Glassdoorglassdoor.comreview
- G2 — BBB Complaintsbbb.orgreview
review
- G2 Security Rating — UpGuardupguard.comsecurity
- G2 Security pageg2.comsecurity
- G2 Raises $157M Series D — PR Newswireprnewswire.comnews
- G2 Launches Conversational Review Experiences — Yahoo Financefinance.yahoo.comnews
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