CrashPlan
Depends
Confidence: Medium
Buy if you're an IT team backing up many endpoints plus Microsoft 365 data.
New check
Comparison
CrashPlan vs IDrive
CrashPlan and IDrive both land on Depends.
IDrive
Depends
Confidence: Medium
Buy if you're a cost-conscious individual or small business comfortable troubleshooting on your own . the per-TB pricing is hard to beat.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | IT-managed endpoint fleets | Budget-conscious personal backups |
| Who it's not for | Home users . consumer plans were killed in 2017 | Set-and-forget users who expect hands-off reliability |
| Privacy | Past CVEs exist including a 2017 remote exploit in the backup server; vendor publishes advisories and a security addendum.⁷ | Private-key encryption available, but the Windows client had CVE-2026-1995 (local privilege escalation, patched), and a 2018 phishing/breach incident is documented.16 |
| Support quality | Thin Trustpilot presence, complaint threads on Reddit | Trustpilot ambiguity complaints; multiple Reddit support warnings |
| Public sentiment | IT buyers value the endpoint and M365 coverage, but long-time users complain loudly about pricing changes, retention limits, and large-backup performance.² | Reviewers consistently praise IDrive's price and feature breadth, while Reddit threads split sharply on long-term reliability and support.11 |
| Biggest gotcha | Deleted-file retention reportedly ~90 days . not a cold-storage archive³ | First-year deals renew at full price . budget for the jump.15 |
Pick CrashPlan when
- IT-managed endpoint fleets
- Microsoft 365 / Google Workspace backup
- Universities and large nonprofits
- MSPs backing up client endpoints
When CrashPlan is not a fit
- Home users . consumer plans were killed in 2017
- Anyone with one huge archive (multi-TB backups)
- Cold storage or long-term retention needs
- Budget solo buyers wanting set-and-forget backup
Pick IDrive when
- Budget-conscious personal backups
- Data hoarders with big libraries
- Small businesses on mixed devices
- Hybrid local + cloud backup users
When IDrive is not a fit
- Set-and-forget users who expect hands-off reliability
- Teams needing responsive, SLA-backed support
- Security-strict orgs uneasy about client-side CVEs
- Synology-centric shops . there's a serious-warning thread
Sources
- CrashPlan official sitecrashplan.comofficial
review
- PSA: 90-day hot/warm backup . Redditreddit.comreview
- CrashPlan Trustpilot reviewstrustpilot.comreview
review
- CrashPlan security advisoriessupport.crashplan.comsecurity
- CVE-2017-9830 remote exploitblog.radicallyopensecurity.comsecurity
- Code42 grabs $52.5M . CRNcrn.comnews
- Code42 sold CrashPlan to Mill Point Capitallincolninternational.comnews
- CrashPlan pricing . Capterracapterra.comreview
- IDrive Review . PCMagpcmag.comreview
- IDrive Online Backup Reviews . Trustpilottrustpilot.comreview
- Is anyone happy with iDrive? . Redditreddit.comreview
security