CrashPlan
Depends
Confidence: Medium
Buy if you're an IT team backing up many endpoints plus Microsoft 365 data.
Comparison
CrashPlan vs IDrive
CrashPlan and IDrive both land on Depends.
IDrive
Depends
Confidence: Medium
A strong value pick for individuals and small businesses backing up many devices on a budget.
| Compare | CrashPlan | IDrive |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | IT-managed endpoint fleets | Budget multi-device personal backup |
| Who it's not for | Home users . consumer plans were killed in 2017 | Anyone needing guaranteed fast, painless restores |
| Privacy | Past CVEs exist including a 2017 remote exploit in the backup server; vendor publishes advisories and a security addendum.⁷ | Private-key encryption offered, but a pattern of client vulnerabilities . including a critical 2026 privilege escalation . is a real concern. |
| Support quality | Thin Trustpilot presence, complaint threads on Reddit | Reddit restoration and support complaints recur. |
| Public sentiment | IT buyers value the endpoint and M365 coverage, but long-time users complain loudly about pricing changes, retention limits, and large-backup performance.² | Reviewers praise the price and feature breadth, but power users repeatedly report restore pain, client bugs, and intro-pricing frustrations.11 |
| Biggest gotcha | Deleted-file retention reportedly ~90 days . not a cold-storage archive³ | Patch the Windows client immediately: CVE-2026-1995 enables local privilege escalation. |
Pick CrashPlan when
- IT-managed endpoint fleets
- Microsoft 365 / Google Workspace backup
- Universities and large nonprofits
- MSPs backing up client endpoints
When CrashPlan is not a fit
- Home users . consumer plans were killed in 2017
- Anyone with one huge archive (multi-TB backups)
- Cold storage or long-term retention needs
- Budget solo buyers wanting set-and-forget backup
Pick IDrive when
- Budget multi-device personal backup
- Small businesses with mixed endpoints
- Bulk storage seekers (5 TB+ tiers)
- NAS/Synology owners
When IDrive is not a fit
- Anyone needing guaranteed fast, painless restores
- Teams that can't tolerate client-side CVE risk
- Buyers averse to first-year-promo renewal pricing
- Guess: users wanting Dropbox-style sync and sharing
Sources
- CrashPlan official sitecrashplan.comofficial
review
- PSA: 90-day hot/warm backup . Redditreddit.comreview
- CrashPlan Trustpilot reviewstrustpilot.comreview
review
- CrashPlan security advisoriessupport.crashplan.comsecurity
- CVE-2017-9830 remote exploitblog.radicallyopensecurity.comsecurity
- Code42 grabs $52.5M . CRNcrn.comnews
- Code42 sold CrashPlan to Mill Point Capitallincolninternational.comnews
- CrashPlan pricing . Capterracapterra.comreview
- IDrive Review . PCMagpcmag.comreview
- IDrive Review . Experte.comexperte.comreview
- IDrive Online Backup Reviews . Trustpilottrustpilot.comreview