DelightChat
Worth it
Confidence: Medium
Buy if you run a Shopify store and support customers on WhatsApp, Instagram, or Facebook . a capable shared inbox with AI replies from $29/mo.
Comparison
DelightChat vs Interakt.shop
DelightChat lands on Worth it, and Interakt.shop lands on Depends.
Interakt.shop
Depends
Confidence: Medium
Buy if you're an Indian Shopify/D2C seller wanting affordable WhatsApp automation and order updates.
| Compare | DelightChat | Interakt.shop |
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Shopify DTC brands | Indian Shopify/D2C sellers |
| Who it's not for | Non-Shopify stores . it's built around Shopify | Buyers who can't tolerate billing surprises |
| Privacy | No known public vulnerabilities found in the sources reviewed.³ | No known public vulnerabilities found in the sources reviewed.15 |
| Support quality | Users report prompt, personal responses | Trustpilot 2.3/5; rivals attack support |
| Public sentiment | Users praise its Shopify integration, omnichannel coverage, and responsive support, though independent review volume is thin.⁶ | G2 reviewers (63, 4.5/5) praise ease of use and automation, while Trustpilot's tiny 2.3/5 sample and competitor-published complaints flag support and billing issues.10 |
| Biggest gotcha | If you only need WhatsApp, you still pay for the full omnichannel bundle⁵ | Competitor blog republishes hidden-charge complaints (₹2,999 'scam' claim); verify billing terms before committing.13 |
Pick DelightChat when
- Shopify DTC brands
- WhatsApp-first sellers
- Small teams wanting one shared inbox
- Brands supporting IG/FB DMs
When DelightChat is not a fit
- Non-Shopify stores . it's built around Shopify
- WhatsApp-only users who'd pay for unused channels
- Enterprises needing SLAs, SSO, or advanced routing
- Large support teams . reviewers say you'll outgrow it
Pick Interakt.shop when
- Indian Shopify/D2C sellers
- WhatsApp-first order updates & cart recovery
- No-code chatbot teams
When Interakt.shop is not a fit
- Buyers who can't tolerate billing surprises
- Teams needing responsive, reliable support
- Developers needing deep custom API integrations
- US/EU teams (India-first, ₹ pricing)
Sources
- DelightChat homepagedelightchat.ioofficial
- DelightChat Pricingdelightchat.ioofficial
- DelightChat Security page (not found)delightchat.iosecurity
review
review
- DC: WhatsApp Marketing + API . Shopify App Store listingapps.shopify.comreview
- DelightChat Reviews . SourceForgesourceforge.netreview
news
- Interakt ‑ WhatsApp Marketing . Shopify App Storeapps.shopify.comofficial
- Interakt Review (2026) . respond.iorespond.ioreview
- Trustpilot reviews of interakt.shoptrustpilot.comreview
- Interakt Reviews . G2g2.comreview
- Interakt whatsapp api hidden charges complaints . smsgatewayhubsmsgatewayhub.comreview
- Wati vs Interakt . wati.iowati.ioreview
- Interakt Trust Center (SafeBase)trust.interakt.shopofficial
- Interakt.shop . Safe or Scam? (Gridinsoft)gridinsoft.comsecurity
