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Deputy vs When I Work

Deputy lands on Depends, and When I Work lands on Worth it.

Deputy

deputy.com

Depends
Confidence: Medium

Buy if you run shift-heavy hourly teams across multiple sites and want scheduling, time clock, and payroll in one tool.

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Deputy versus When I Work
CompareDeputyWhen I Work
VerdictDependsWorth it
Best forShift-based retail and hospitalityHourly, shift-based teams
Who it's not forTeams under ~10 staff . a spreadsheet does this freeSalaried office teams with no shifts to manage
PrivacyNo known public vulnerabilities found in the sources reviewed.⁹No known public vulnerabilities found in the sources reviewed.13
Support qualityNo evidence in sourcesNo support evidence in sources
Public sentimentUsers rate Deputy 4.6/5 across 666 G2 reviews, though expert reviewers land mid-pack at 7.3/10.³Direct user feedback is thin in the sources reviewed; a reviewer calls the $2.50 entry price fair and one small retailer describes pre-software scheduling chaos.16
Biggest gotchaPer-user pricing scales with headcount; costs balloon as you hire⁷$2.50/user is the entry floor; confirm which features sit in higher tiers before checkout12

Pick Deputy when

  • Shift-based retail and hospitality
  • Multi-location hourly workforces
  • Security staffing firms
  • Teams bundling scheduling with payroll

When Deputy is not a fit

  • Teams under ~10 staff . a spreadsheet does this free
  • Salaried office teams with no shift scheduling
  • Anyone needing a truly free tool
  • Cost-sensitive buyers wanting flat-rate pricing

Pick When I Work when

  • Hourly, shift-based teams
  • Restaurants, retail, hospitality
  • Multi-site franchises
  • Teams bundling scheduling with time clock

When When I Work is not a fit

  • Salaried office teams with no shifts to manage
  • Enterprises needing UKG- or Workday-class workforce management
  • Tiny crews happy with a group chat or spreadsheet
  • Teams needing a permanent free plan, not a trial

Sources

  1. Deputy homepagedeputy.com
    official
  2. Deputy Pricingdeputy.com
    official
  3. Deputy Products on G2 (666 reviews, 4.6 stars)g2.com
    review
  4. Deputy Review . Connecteam (7.3/10)connecteam.com
    review
  5. Deputy Trustpilot reviews (131)trustpilot.com
    review
  6. Deputy Pricing Breakdown . Hivedesk ($6/user Premium)hivedesk.com
    review
  7. Deputy Alternatives That Don't Charge Per Employee . Deelodeelo.ai
    review
  8. Deputy is a unicorn . Startup Dailystartupdaily.net
    news
  9. Deputy security pagedeputy.com
    security
  10. Juice Press customer case studydeputy.com
    official
  11. Deputy industry page . security staffdeputy.com
    official
  12. Smarter Employee Scheduling Software | When I Workwheniwork.com
    official
  13. Product security pagewheniwork.com
    official
  14. When I Work Staff Scheduling - App Storeapps.apple.com
    official
  15. When I Work Review and Pricing in 2026business.com
    review
  16. When I Work Pricing - Is It Worth Your Money?unrubble.com
    review