Eventbrite
Depends
Confidence: Medium
Fine for small organizers running public events who want built-in discovery, if stacked per-ticket fees don't sting.
Comparison
Eventbrite vs Zeffy
Eventbrite lands on Depends, and Zeffy lands on Worth it.
Zeffy
Worth it
Confidence: Medium
Small and mid-sized nonprofits should grab it: every feature is free, ratings run 4.8-4.9/5, and users report big fee savings.
| Compare | Eventbrite | Zeffy |
|---|---|---|
| Verdict | Depends | Worth it |
| Best for | One-off public events | Small nonprofits on tight budgets |
| Who it's not for | Nonprofits . Zeffy is 100% free | Large nonprofits needing deep donor segmentation and automation |
| Privacy | PCI compliant with a bug bounty; CVEs found are in third-party WordPress plugins, not Eventbrite core.⁹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Common complaints; company working to improve | Reviewers call customer service phenomenal |
| Public sentiment | Organizers credit Eventbrite with reach and simplicity but flood forums with complaints about rising fees, support, and post-acquisition changes.⁴ | Users overwhelmingly praise the zero-fee model and support quality, with complaints scarce across review sites.16 |
| Biggest gotcha | Fees stack: percentage plus per-ticket charge, passed to buyers. Paid events are never free³ | Donor-data ownership flagged as a concern in comparisons; verify export terms before committing |
Pick Eventbrite when
- One-off public events
- Local concerts, classes, workshops
- Organizers wanting discovery traffic
- Casual community events
When Eventbrite is not a fit
- Nonprofits . Zeffy is 100% free
- Complex conferences needing seating and badge control
- High-volume organizers bleeding money to fees
- Private/internal events that need zero discovery
Pick Zeffy when
- Small nonprofits on tight budgets
- Volunteer-run events, auctions, raffles
- Groups replacing fee-heavy donation platforms
- Teams wanting forms + CRM + email in one
When Zeffy is not a fit
- Large nonprofits needing deep donor segmentation and automation
- Orgs where donor-data ownership and export terms are non-negotiable
- Teams requiring published security/PCI documentation before signing
- Anyone who needs a heavyweight CRM, not a fundraising suite
Sources
- Eventbrite pricing planseventbrite.comofficial
- Eventbrite's Ticketing Feeseventbrite.comofficial
- Eventbrite fees explained 2026simpletix.comreview
- Trustpilot reviews of eventbrite.comtrustpilot.comreview
- Warning do not use EventBritereddit.comreview
- Is anyone mad at Eventbrite too?reddit.comreview
- Honest Eventbrite review for B2B eventsinvitedesk.comreview
- Eventbrite's new owner just cut staffsimpletix.comnews
- CVE-2026-39535 . Display Eventbrite Events pluginwordfence.comsecurity
- Is Eventbrite PCI compliant?eventbrite.comsecurity
- Eventbrite privacy investigationconsumer.zlk.comnews
- Eventbrite acquired by Bending Spoons for $500Mmeetings-conventions-asia.comnews
review
- Zeffy official homepagezeffy.comofficial
review
- Zeffy Software Reviews, Demo & Pricing | Software Advicesoftwareadvice.comreview