Firstbase
Depends
Confidence: Medium
Buy if you're a remote-heavy company around 50+ seats shipping, provisioning, and retrieving laptops globally.
Comparison
Firstbase vs Workwize
Firstbase and Workwize both land on Depends.
Workwize
Depends
Confidence: Medium
Buy if your IT team ships, tracks, and retrieves laptops for hundreds of employees across many countries.
| Compare | Firstbase | Workwize |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Remote-first teams shipping gear globally | Remote-first companies hiring across many countries |
| Who it's not for | Co-located teams under ~20 people | Small co-located teams . a spreadsheet plus a local reseller works |
| Privacy | No known public vulnerabilities found in the sources reviewed.10 | ISO 27001 certified, SOC 2 Type II compliant, GDPR-compliant with regular penetration testing; no public vulnerability findings.14 |
| Support quality | Comparison posts call support its strong suit | No user support reviews in sources |
| Public sentiment | G2 users praise easy device management and support, while Reddit and Trustpilot are dominated by refund complaints . largely aimed at the similarly named incorporation arm.⁵ | Independent user reviews are scarce; available evidence is mostly vendor-authored comparisons, case studies, and third-party listicles.12 |
| Biggest gotcha | Double-check domains: is LLC formation; is devices. Wrong product, wrong reviews.⁹ | No published pricing . expect negotiation and possible budget surprises at demo stage13 |
Pick Firstbase when
- Remote-first teams shipping gear globally
- Scale-ups adding headcount fast
- IT teams without logistics infrastructure
- Teams pairing logistics with an existing MDM
When Firstbase is not a fit
- Co-located teams under ~20 people
- Buyers wanting US LLC formation . wrong Firstbase
- Teams needing self-serve published pricing
- Anyone expecting it to replace their MDM
Pick Workwize when
- Remote-first companies hiring across many countries
- IT teams automating laptop procurement and offboarding
- 500+ employee orgs with global device fleets
- HR-led onboarding needing day-one device delivery
When Workwize is not a fit
- Small co-located teams . a spreadsheet plus a local reseller works
- Buyers demanding transparent, published pricing upfront
- Companies with staff in one or two countries
- Teams wanting pay-as-you-go instead of subscriptions
Sources
- Firstbase homepagefirstbase.comofficial
- Firstbase pricingfirstbase.comofficial
- AppDirect acquires Firstbaseappdirect.comnews
- TechCrunch: $50M Series Btechcrunch.comnews
review
- Trustpilot reviews (firstbase.io)trustpilot.comreview
- Reddit: no-refund complaintsreddit.comreview
- Firstbase vs Workwize comparisonmedium.comreview
- Two companies called Firstbaselinkedin.comreview
- Security & Compliance at Firstbasesupport.firstbase.comsecurity
- AWS Marketplace reviewsaws.amazon.comreview
review
official
- Workwize Product Security Pagegoworkwize.comsecurity
- Global IT Asset Management - Workwizegoworkwize.comofficial
