FreeTaxUSA
Worth it
Confidence: Medium
Buy if you're filing a straightforward personal return . free federal filing and 900+ supported forms are hard to beat.
New check
Comparison
FreeTaxUSA lands on Worth it, and TaxSlayer lands on Depends.
Buy if you're filing a straightforward personal return . free federal filing and 900+ supported forms are hard to beat.
TaxSlayer fits budget filers with simple W-2 or freelance returns who file themselves and can self-serve.
| Compare | ||
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | W-2 filers | Budget W-2 filers |
| Who it's not for | Complex S-corp or multi-state returns | Filers who need responsive human support |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | 2015 breach, 2017 FTC privacy settlement, and $840K class action on record; the company now runs a Bugcrowd bug bounty. |
| Support quality | Free support offered; some user complaints | Complaint sites flag weak customer service |
| Public sentiment | Users overwhelmingly praise the price and call it a better-value TurboTax alternative, with scattered complaints about state filings and edge cases.⁴ | Reviews split: budget filers praise the price and self-employed features, while support and free-tier complaints recur.14 |
| Biggest gotcha | Federal is free, but state returns and Deluxe/Premium upgrades are where charges appear.⁶ | Support quality complaints recur on PissedConsumer and WorthEPenny16 |