shouldiuse.io

Comparison

Funraise vs Zeffy

Funraise lands on Depends, and Zeffy lands on Worth it.

Zeffy

Worth it
Confidence: Medium

Small and mid-sized nonprofits should grab it: every feature is free, ratings run 4.8-4.9/5, and users report big fee savings.

Funraise versus Zeffy
CompareFunraiseZeffy
VerdictDependsWorth it
Best forGrowing nonprofits replacing point toolsSmall nonprofits on tight budgets
Who it's not forTiny charities . the 5% platform fee eats small donation totalsLarge nonprofits needing deep donor segmentation and automation
PrivacyNo known public vulnerabilities found in the sources reviewed; PCI Level 1 compliant with a published security program and WAF against carding fraud.No known public vulnerabilities found in the sources reviewed.
Support qualityReviewers consistently highlight strong supportReviewers call customer service phenomenal
Public sentimentUsers on G2, Capterra, and Reddit generally praise the UI and support, while competitor comparisons flag the 5% fee as the main drawback.Users overwhelmingly praise the zero-fee model and support quality, with complaints scarce across review sites.12
Biggest gotchaFree plan's 5% platform fee plus processing; donors cover fees only if they opt inDonor-data ownership flagged as a concern in comparisons; verify export terms before committing14

Pick Funraise when

  • Growing nonprofits replacing point tools
  • Teams wanting CRM + donation forms + events together
  • Fundraisers prioritizing donor-facing UI
  • Orgs wanting a free entry tier

When Funraise is not a fit

  • Tiny charities . the 5% platform fee eats small donation totals
  • Orgs demanding zero platform fees; Zeffy charges $0
  • Teams needing only a simple donate button . this is a full platform
  • Buyers who need published pricing before talking to sales

Pick Zeffy when

  • Small nonprofits on tight budgets
  • Volunteer-run events, auctions, raffles
  • Groups replacing fee-heavy donation platforms
  • Teams wanting forms + CRM + email in one

When Zeffy is not a fit

  • Large nonprofits needing deep donor segmentation and automation
  • Orgs where donor-data ownership and export terms are non-negotiable
  • Teams requiring published security/PCI documentation before signing
  • Anyone who needs a heavyweight CRM, not a fundraising suite

Sources

  1. Funraise homepagefunraise.org
    official
  2. Funraise Pricingfunraise.org
    official
  3. review
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  10. official
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