GetApp
Depends
Confidence: Medium
Use GetApp as a free starting point to shortlist SMB software from a catalog of thousands of apps.
Comparison
GetApp vs Capterra
GetApp and Capterra both land on Depends.
Capterra
Depends
Confidence: Medium
Fine as a free starting point to shortlist software . never as your only source, since listings and reviews are pay-influenced.
| Compare | GetApp | Capterra |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | SMB buyers shortlisting software | Buyers building a first software shortlist |
| Who it's not for | Anyone expecting neutral rankings . vendors pay for placement and leads | Anyone wanting neutral, ad-free rankings |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No usable evidence | BBB and Trustpilot complaints exist |
| Public sentiment | Direct buyer feedback is scarce in the sources reviewed; Reddit chatter centers on G2's acquisition rather than the product itself.³ | Buyers find it useful for discovery, but vendor-side reviews and lead quality draw criticism.14 |
| Biggest gotcha | Guess: comparison forms route to vendors . expect sales calls after shortlisting.⁵ | Gift-card incentives for reviewers create a conflict of interest in ratings |
Pick GetApp when
- SMB buyers shortlisting software
- Comparing pricing across many vendors
- UK-specific software searches
- Vendors seeking category visibility
When GetApp is not a fit
- Anyone expecting neutral rankings . vendors pay for placement and leads
- Enterprise procurement needing audited, verified review data
- Xiaomi phone users hunting the GetApps app store . completely different product
- Teams wanting hands-on trials . it's a directory, not a test environment
Pick Capterra when
- Buyers building a first software shortlist
- Small businesses comparing category options
- B2B SaaS vendors collecting verified reviews
- Marketers wanting inbound software leads
When Capterra is not a fit
- Anyone wanting neutral, ad-free rankings
- Vendors expecting cheap, high-quality leads
- Buyers needing security vetting of products
- Teams who distrust incentivized reviews
Sources
- GetApp UK . Business Software Directorygetapp.co.ukofficial
news
- GetApp Reviews 2026 . G2g2.comreview
- Trustpilot reviews of getapp.comtrustpilot.comreview
- Capterra vs GetApp vs Gartner . Reviewflowzreviewflowz.comnews
- GetApp Pricing, Features and Reviews . TechnologyCountertechnologycounter.comreview
- GetApp Annual Data Security Report . CIO Influencecioinfluence.comnews
review
- getapp.co.uk/security crawlgetapp.co.uksecurity
- GetApp 'free for users' listing pagegetapp.comofficial
- HubSpot named #1 by GetApphubspot.comnews
- Claravine named GetApp Category Leaderclaravine.comnews
- Capterra: Find The Right Softwarecapterra.comofficial
review
- Capterra Reviews | Trustpilottrustpilot.comreview