GetApp
Worth it
Confidence: Medium
SMB buyers use GetApp free to shortlist software across many categories.
New check
Comparison
GetApp vs Capterra
GetApp lands on Worth it, and Capterra lands on Depends.
Capterra
Depends
Confidence: Medium
Fine as a free starting point to shortlist software . never as your only source, since listings and reviews are pay-influenced.
| Compare | ||
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | SMB software shoppers | Buyers building a first software shortlist |
| Who it's not for | Enterprises needing audited, vendor-neutral evaluation | Anyone wanting neutral, ad-free rankings |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁷ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No public support evidence. | BBB and Trustpilot complaints exist |
| Public sentiment | Buyers value free shortlists, while marketers question lead quality across the Gartner network.³ | Buyers find it useful for discovery, but vendor-side reviews and lead quality draw criticism.12 |
| Biggest gotcha | Guess: contacting vendors through the site routes your details to vendor sales teams.⁶ | Gift-card incentives for reviewers create a conflict of interest in ratings15 |
Pick GetApp when
- SMB software shoppers
- First-pass shortlisting
- Finding niche tools by category
When GetApp is not a fit
- Enterprises needing audited, vendor-neutral evaluation
- Buyers expecting rankings untied to vendor payments
- Teams that need hands-on trials, not review summaries
Pick Capterra when
- Buyers building a first software shortlist
- Small businesses comparing category options
- B2B SaaS vendors collecting verified reviews
- Marketers wanting inbound software leads
When Capterra is not a fit
- Anyone wanting neutral, ad-free rankings
- Vendors expecting cheap, high-quality leads
- Buyers needing security vetting of products
- Teams who distrust incentivized reviews
Sources
news
- GetApp for Android - Stats, Reviews & Downloadsappbrain.comreview
- Read Customer Service Reviews of www.getapp.comtrustpilot.comreview
review
review
news
- GetApp security pagegetapp.frsecurity
- GetApp.com Seals $1.1Mventurecapitaljournal.comnews
- GetApp Annual Data Security Reportbusinesswire.comnews
- CRM Software category on GetAppgetapp.comofficial
- Capterra: Find The Right Softwarecapterra.comofficial
- Capterra Reviews | Trustpilottrustpilot.comreview
- Capterra $100 gift card thread | Redditreddit.comreview
- Capterra vendor pricing vs G2 (Blastra)blastra.ionews