ServiceBox
Depends
Confidence: Medium
Buy if you run a commercial HVAC, plumbing, or electrical service team that wants scheduling, quoting, and QuickBooks in one system.
New check
Comparison
ServiceBox vs Workiz
ServiceBox and Workiz both land on Depends.
Workiz
Depends
Confidence: Medium
Buy it if you run a growing home-service crew and will actually use dispatch, invoicing, and payments together.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Commercial HVAC, plumbing, electrical contractors | HVAC, plumbing, locksmith, garage-door crews |
| Who it's not for | Solo operators and one-truck shops | Solo operators . simpler invoicing tools cost less |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No known public vulnerabilities found in the sources reviewed.10 |
| Support quality | Some users rave; Trustpilot sits at 3.7 | Trustpilot and BBB complaints cite unfulfilled promises |
| Public sentiment | Feedback is split: some contractors praise support and stuck with it after trying Jobber, Jonas, and, but the overall Trustpilot average is a mediocre 3.7.² | Reviews praise the simple UI and all-in-one workflow, but Trustpilot and BBB complaints flag billing and unfulfilled-promises issues.14 |
| Biggest gotcha | API graded D . expect limited third-party integrations and harder custom workflows.⁶ | Add-ons push real cost well above the $45/mo base; reviewers flag hidden fees.11 |
Pick ServiceBox when
- Commercial HVAC, plumbing, electrical contractors
- Mid-size service teams (50-200 staff)
- Shops standardized on QuickBooks Online
- Crews consolidating Jobber/Jonas/Monday.com sprawl
When ServiceBox is not a fit
- Solo operators and one-truck shops
- Small residential crews wanting a cheap, simple job tracker
- Buyers needing deep third-party integrations (D-grade API)
- Teams that can't tolerate small-vendor risk
Pick Workiz when
- HVAC, plumbing, locksmith, garage-door crews
- Multi-tech teams needing dispatch plus payments
- Multi-location service businesses scaling fast
- Owners replacing phone-and-spreadsheet scheduling
When Workiz is not a fit
- Solo operators . simpler invoicing tools cost less
- Anyone wanting a plain customer contact list
- Buyers allergic to per-feature add-on pricing
- Large enterprises needing deep custom workflows
Sources
- ServiceBox official sitegetservicebox.comofficial
- ServiceBox Trustpilot reviewstrustpilot.comreview
- ServiceBox SoftwareAdvice reviewssoftwareadvice.comreview
review
- ServiceBox pricing statement (Instagram)instagram.comofficial
- ServiceBox API Report Cardsupergood.aisecurity
- ServiceBox GetLatka revenue profilegetlatka.comnews
- ServiceBox on QuickBooks App Storequickbooks.intuit.comofficial
- ServiceBox security pagegetservicebox.comsecurity
- Workiz Pricing and Plansworkiz.comofficial
- Workiz Pricing 2026: Plans, Costs & Hidden Feestooleduppro.comreview
- Workiz Pricing 2026 (ServiceAgent)serviceagent.aireview
- Jobber vs. Workiz (Connecteam)connecteam.comreview
- Workiz Reviews on G2g2.comreview
- Workiz Trustpilot Reviewstrustpilot.comreview
- Workiz BBB Complaintsbbb.orgreview
