GLS
Depends
Confidence: Medium
Only worth it if you are a European shipper with negotiated contract rates and dense GLS coverage in your region.
Comparison
GLS vs Welcome | USPS
GLS and Welcome | USPS both land on Depends.
Welcome | USPS
Depends
Confidence: Medium
Use USPS if you send letters or light packages in the US . the tools are free, pickups are free, and rates are hard to beat.
| Compare | GLS | Welcome | USPS |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | EU cross-border e-commerce shipping | US letters and small packages |
| Who it's not for | US-first brands | Urgent, guaranteed, or high-value freight |
| Privacy | One reported tracking-page data leak (April 2024, since fixed); active GLS-themed phishing; no open vulnerabilities in sources reviewed.11 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Terrible-experience reports across eBay, Reddit, Trustpilot | No support data in sources |
| Public sentiment | Reviews skew heavily negative . delivery failures, poor tracking, and weak support . though a smaller AfterShip base rates it 4.2/5.¹ | Satisfaction is mediocre, with scattered social posts questioning delivery notifications.16 |
| Biggest gotcha | GLS-themed phishing emails with malicious links circulate; GLS publishes fraud warnings.12 | 3.56/5 rating suggests inconsistent service and support experiences16 |
Pick GLS when
- EU cross-border e-commerce shipping
- Businesses with negotiated parcel contracts
- Germany and Central Europe domestic volume
When GLS is not a fit
- US-first brands (1.2/5 US reviews)
- Sellers whose ratings hinge on delivery experience
- One-off personal shippers . phishing lookalikes abound
- Anyone needing transparent public pricing
Pick Welcome | USPS when
- US letters and small packages
- Budget-conscious online sellers
- Free package pickup users
- Informed Delivery mail previews
When Welcome | USPS is not a fit
- Urgent, guaranteed, or high-value freight
- Non-US senders . no coverage
- Teams wanting shipping-analytics SaaS dashboards
- Buyers expecting premium customer support
Sources
review
- Read Customer Service Reviews of gls-us.com - Trustpilottrustpilot.comreview
- GLS USA Reviews - AfterShipcarriers.aftership.comreview
review
review
- Gls shipping | Ask a Mentor - eBay Communitycommunity.ebay.comreview
- GLS Finland - Parcel services across Europegls-group.comofficial
- GLS security advicegls-group.euofficial
news
- GLS Offers a Targeted Approach to Parcel Pricingprnewswire.comnews
security
- New GLS Spam Campaign Delivers a Malicious Link Via E-mailheimdalsecurity.comsecurity
- GLS 'Parcels to People' Customs charges, Spam or genuine?ukbusinessforums.co.ukreview
- Welcome | USPSusps.comofficial
- Informed Delivery - Mail & Package Notificationsinformeddelivery.usps.comofficial
- USPS Reviews on RatingFactsratingfacts.comreview