Grailed
Depends
Confidence: Medium
Good fit for menswear resellers who want a large enthusiast audience at a 9% fee.
New check
Comparison
Grailed and Poshmark both land on Depends.
Good fit for menswear resellers who want a large enthusiast audience at a 9% fee.
Fine for casual sellers clearing closets who accept a 20% cut in exchange for a built-in audience.
| Compare | Grailed | Poshmark |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Menswear resellers building an audience | Casual closet cleanouts |
| Who it's not for | Anyone needing responsive customer support | High-volume resellers . the 20% cut eats margins |
| Privacy | No public vulnerability disclosures found; however, user reports of account takeovers exist and no public security page was found.11 | 2018 breach forced password resets; a 2024 arbitrary-file-upload CVE and bot-traffic disruptions are also on record. |
| Support quality | Reviews repeatedly cite unresponsive customer service | BBB disputes and 10,195 PissedConsumer reviews |
| Public sentiment | Reviews are sharply polarized: resellers value the audience and fees, while many buyers and sellers report poor support, disputes, and occasional account compromises.¹ | Sentiment skews negative on complaint sites and Reddit, with recurring themes of high fees, weak support, and 2023-2025 platform changes frustrating former power users.16 |
| Biggest gotcha | Account takeover reports exist; use a unique password and 2FA.11 | 20% commission plus $2.95 on sub-$15 sales . price items or margins vanish |