shouldiuse.io

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Comparison

Helpjuice vs HelpKit

Helpjuice and HelpKit both land on Depends.

Helpjuice versus HelpKit
CompareHelpjuiceHelpKit
VerdictDependsDepends
Best forSupport teams deflecting ticket volumeNotion-first SaaS teams
Who it's not forSmall teams needing a simple FAQ page . way overkillEnterprises needing SSO and security reviews
PrivacyNo known public vulnerabilities found in the sources reviewed.10No known public vulnerabilities found in the sources reviewed.
Support qualityNo direct vendor-support evidence foundNo support evidence in sources
Public sentimentReviewers consistently praise Helpjuice as a powerful, easy-to-use knowledge base, with some questioning whether it's worth the price.²Independent user reviews are scarce; one AI aggregator ranks HelpKit most affordable and easiest to set up among knowledge bases.
Biggest gotchaEntry pricing sits near $249/month; third-party reviewers openly question value at that price⁵All content lives in Notion . leaving Notion or HelpKit means rebuilding your docs.15

Pick Helpjuice when

  • Support teams deflecting ticket volume
  • SaaS companies with branded public help centers
  • Docs-heavy teams needing unlimited users
  • Teams wanting AI-drafted articles

When Helpjuice is not a fit

  • Small teams needing a simple FAQ page . way overkill
  • Solo founders or hobby projects wanting a free tier
  • Internal-only wikis . Confluence or Notion fit better
  • Budget-tight teams: ~$249/mo entry pricing is heavy

Pick HelpKit when

  • Notion-first SaaS teams
  • Solo founders and bootstrappers
  • Docs-heavy products on a budget
  • Creators selling gated content

When HelpKit is not a fit

  • Enterprises needing SSO and security reviews
  • Teams not already writing docs in Notion
  • Support orgs wanting docs bundled with ticketing and chat
  • Buyers demanding third-party review validation

Sources

  1. Helpjuice Review 2026 (Research.com)research.com
    review
  2. Helpjuice Reviews on G2g2.com
    review
  3. Helpjuice on Knowledgebase.netknowledgebase.net
    review
  4. Helpjuice Pricing on Capterracapterra.com
    review
  5. Bunnydesk Helpjuice Review ($249/mo)bunnydesk.ai
    review
  6. Confluence vs Helpjuice (eesel.ai)eesel.ai
    review
  7. Reddit r/sysadmin KB discussionreddit.com
    review
  8. Helpjuice Pricing pagehelpjuice.com
    official
  9. Helpjuice homepagehelpjuice.com
    official
  10. Helpjuice Security pagehelpjuice.com
    security
  11. Helpjuice Status pagestatus.helpjuice.com
    security
  12. Helpjuice GDPR Compliance Statementhelp.helpjuice.com
    security
  13. Helpjuice Terms of Servicehelp.helpjuice.com
    security
  14. Helpjuice Crunchbase profilecrunchbase.com
    news
  15. HelpKit - Turn Notion Into A Professional Knowledge Basehelpkit.so
    official
  16. HelpKit Pricinghelpkit.so
    official