Comparison

HomeGuide vs Thumbtack

HomeGuide and Thumbtack both land on Depends.

HomeGuide

Depends

Confidence: Medium

Homeowners can browse pros and cost guides for free, but quality signals are mixed and homeowner reviews are thin.

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Thumbtack

Depends

Confidence: Medium

Homeowners hiring occasional local pros get a free, easy-to-use marketplace.

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HomeGuide versus Thumbtack
Compare	HomeGuide	Thumbtack
Verdict	Depends	Depends
Best for	Homeowners comparing local pros	One-off home repairs and handyman jobs
Who it's not for	Contractors needing exclusive, high-intent leads	Pros needing guaranteed lead ROI
Privacy	No known public vulnerabilities found in the sources reviewed.¹¹	No known public vulnerabilities found in the sources reviewed.
Support quality	Refund disputes dominate complaint sites	Refunds contested; BBB complaint of $800 lost
Public sentiment	Sentiment splits: some pros praise the lead flow, while others report unrequested listings, pricey leads, and refund fights.^⁵	Pros complain loudly about paying for unresponsive or fake leads, while a minority report significant wins.¹³
Biggest gotcha	Pay-per-lead: $40-$200+ per lead whether or not it converts to a job.¹⁰	Pay-per-lead means you pay whether or not the customer replies; refunds are requested case-by-case, not automatic.¹⁶

Pick HomeGuide when

Homeowners comparing local pros
Budget quote shoppers
Solo contractors wanting free booking/CRM tools
DIY cost-estimate research

When HomeGuide is not a fit

Contractors needing exclusive, high-intent leads
Businesses averse to pay-per-lead billing
Pros unwilling to fight for refunds
Firms wanting full ownership of their pipeline

Pick Thumbtack when

One-off home repairs and handyman jobs
Event pros like photographers and DJs
Customers comparing quotes for free

When Thumbtack is not a fit

Pros needing guaranteed lead ROI
Low-ticket trades ($50-$60 jobs)
Anyone who can't absorb dead-lead spend
Pros wanting direct customer relationships

Sources

HomeGuide homepagehomeguide.com
official
HomeGuide for Businesshomeguide.com
official
HomeGuide Pricing & Featureshomeguide.com
official
HomeGuide POS/Management System Termshomeguide.com
official
Trustpilot . HomeGuide reviewstrustpilot.com
review
Reddit . HomeGuide? r/Thumbtackreddit.com
review
PissedConsumer . 104 HomeGuide reviewshomeguide.pissedconsumer.com
review
Yelp . HOME GUIDE reviewsyelp.com
review
BBB . HomeGuide Business Profilebbb.org
review
Angi Pro Review: lead cost comparisonsavullc.com
news
HomeGuide Privacy Policyhomeguide.com
security
HomeGuide security page (none found)homeguide.com
security
r/Thumbtack community reviewsreddit.com
review
BBB customer reviews of Thumbtackbbb.org
review
Trustpilot reviewstrustpilot.com
review
Thumbtack lead payment help articlehelp.thumbtack.com
official