Hook Security
Worth it
Confidence: Medium
A fit for SMBs and MSPs that want simple, affordable phishing training at $2 per user per month.
New check
Comparison
Hook Security vs KnowBe4
Hook Security lands on Worth it, and KnowBe4 lands on Depends.
KnowBe4
Depends
Confidence: Medium
Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.
| Compare | Hook Security | KnowBe4 |
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | SMBs wanting set-and-forget training | Mid-market IT/security teams |
| Who it's not for | Enterprises needing deep admin and reporting | Tiny teams that just need occasional phishing tips . badly overkill |
| Privacy | No known public vulnerabilities found in the sources reviewed. | No active breach; several patched CVEs (2020-2024) plus two vendor-disclosed incidents in 2024-25. |
| Support quality | No support evidence in sources | 1.9/5 Trustpilot suggests support gripes |
| Public sentiment | Reviews across G2, Capterra, and MSP forums are largely positive, praising effortless monthly training, though some MSPs still lean toward bigger incumbents.⁴ | Reviews praise the training content and category leadership, while a vocal minority of MSPs and sysadmins complain about complexity and switch to alternatives.12 |
| Biggest gotcha | Three pricing tiers exist but feature differences aren't public . confirm inclusions before signing.⁷ | Pricing is not public; expect per-seat annual quotes and negotiation16 |
Pick Hook Security when
- SMBs wanting set-and-forget training
- MSPs reselling to clients
- Compliance-light teams
- Slack-first orgs via Haekka
When Hook Security is not a fit
- Enterprises needing deep admin and reporting
- Teams wanting KnowBe4-scale content libraries
- Buyers who only need a one-off phishing test
- Orgs with no employees to train . a policy doc suffices
Pick KnowBe4 when
- Mid-market IT/security teams
- Compliance-heavy industries (healthcare, finance)
- Enterprises running phishing simulations at scale
- MSPs managing multiple client tenants
When KnowBe4 is not a fit
- Tiny teams that just need occasional phishing tips . badly overkill
- Buyers who want transparent public pricing before talking to sales
- Orgs with no dedicated admin to own the program
- Anyone wanting plug-and-play without running ongoing campaigns
Sources
- Pricing . $2 per User per Monthhooksecurity.coofficial
- Training Library . 61 Courseshooksecurity.coofficial
review
review
- Security Awareness Training : r/mspreddit.comreview
- Hook Security Pricing 2026trustradius.comreview
news
official
- Eot.hooksecurity.co - Safe or Scam? (50/100 Trust Score)gridinsoft.comsecurity
- KnowBe4 homepageknowbe4.comofficial
- Trustpilot reviews . knowbe4.comtrustpilot.comreview
- Is KnowBe4 Worth It in 2026? Inside the 1.9-Star Trustpilot Ratingkindssecurity.comreview
- KnowBe4 Security Awareness Training Pricingknowbe4.comofficial
review