Hotjar (now Contentsquare) vs UXtweak

Hotjar (now Contentsquare) and UXtweak both land on Worth it.

Hotjar (now Contentsquare)

hotjar.com

Analyzed September 19, 2026

Worth it

Confidence: Medium

Buy if you run an SMB site and want heatmaps, session replay, and surveys free up to 200k sessions/month . signups now go through Contentsquare.

Read the full report

UXtweak

uxtweak.com

Analyzed September 20, 2026

Worth it

Confidence: Medium

Buy if you are a UX researcher, designer, or small team running moderated or unmoderated tests . it rates 4.7/5 on G2 and users praise its ease of use.

Read the full report

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Worth it Hotjar (now Contentsquare) Worth it UXtweak Independent comparison on Should I Use It

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Hotjar (now Contentsquare) versus UXtweak
Compare	Hotjar (now Contentsquare)	UXtweak
Verdict	Worth it	Worth it
Best for	SMB product and marketing teams	UX researchers and designers
Who it's not for	Anyone wanting standalone Hotjar . new accounts are forced onto Contentsquare	Enterprises needing SOC 2 reports or security questionnaires . none evidenced (Guess)
Privacy	A 2024 OAuth+XSS account-takeover flaw and two WordPress plugin XSS CVEs; no active breach reported.^⁶	No known public vulnerabilities found in the sources reviewed.
Support quality	No support evidence in sources	No direct evidence found
Public sentiment	Independent comparisons praise the free entry point but flag the free plan's data limits as a scaling constraint.^⁴	G2 and Reddit users praise UXtweak's ease of use and breadth; complaints mention a learning curve and study setup UI.¹³
Biggest gotcha	July 2024 OAuth+XSS flaw let attackers steal credentials from users clicking malicious links^⁷	The $108/mo starting price is third-party reported; confirm current plans with the vendor before committing.

Pick Hotjar (now Contentsquare) when

SMB product and marketing teams
Landing-page conversion optimization
Budget UX research on the free tier
Sites under 200k monthly sessions

When Hotjar (now Contentsquare) is not a fit

Anyone wanting standalone Hotjar . new accounts are forced onto Contentsquare
Security-strict orgs . 2024 OAuth/XSS account-takeover flaw is a red flag
Privacy-tight teams uncomfortable recording real user sessions
Buyers who need published, predictable paid pricing . tiers aren't shown

Pick UXtweak when

UX researchers and designers
Small businesses and startups
Unmoderated usability testing
Teams wanting moderated + unmoderated in one tool

When UXtweak is not a fit

Enterprises needing SOC 2 reports or security questionnaires . none evidenced (Guess)
Buyers wanting plug-and-play . expect a learning curve
Anyone needing a zero-cost tool long-term . free trial, not free forever (Guess)
Heatmap-only analysts . cheaper analytics tools exist (Guess)

Sources

Official Hotjar Site - Sign up for freecontentsquare.com
official
Contentsquare homepagecontentsquare.com
official
Free Website Visitor Tracking Toolhotjar.com
official
Hotjar Pricing in 2026 - UXtweakblog.uxtweak.com
review
How Hotjar Works - Seer Interactiveseerinteractive.com
review
Hotjar's OAuth+XSS Flaw - Indusfacedocs.indusface.com
security
XSS Vulnerability Tied to Hotjar - Salt Securitysalt.security
security
CVE-2021-24301: Hotjar Connecticatorcve.imfht.com
security
GHSA-q7vg-v528-qjwj WordPress plugin advisorygithub.com
security
Hotjar Security Rating - UpGuardupguard.com
security
Reddit r/PHP - Hotjar vulnerability lessonreddit.com
security
Hotjar Security FAQshelp.hotjar.com
official
UXtweak Reviews, Pricing & Features | G2g2.com
review
UXtweak Research Group Seller Profile | G2g2.com
review
UX Design: My Honest Review of UXtweak | UX Planetuxplanet.org
review
UXtweak Reviews | Trustpilottrustpilot.com
review