ICANotes vs BehaveHealth

ICANotes and BehaveHealth both land on Depends.

ICANotes

icanotes.com

Analyzed September 29, 2026

Depends

Confidence: Medium

Buy if you are a psychiatrist, psychiatric NP, or group behavioral health practice that needs deep clinical documentation and can live with sales-only pricing.

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BehaveHealth

behavehealth.com

Analyzed October 2, 2026

Depends

Confidence: Medium

Solid fit for small-to-mid addiction treatment centers and recovery residences wanting EHR, CRM, and billing bundled.

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ICANotes versus BehaveHealth
Compare	ICANotes	BehaveHealth
Verdict	Depends	Depends
Best for	Psychiatrists and psychiatric nurse practitioners	Addiction treatment centers
Who it's not for	Solo therapists who just need simple, cheap session notes	Solo therapists; a simple practice tool fits better
Privacy	No known public vulnerabilities found in the sources reviewed.	No known public vulnerabilities found in the sources reviewed.
Support quality	24/7 phone support line advertised	Office hours offered; no review data on support
Public sentiment	Reviews praise ease of use and clinical depth, while complaints target reliability glitches, opaque pricing, and a Classic-to-new-platform migration.^⁵	Independent reviews are sparse but consistently praise ease of use and simple setup.¹⁶
Biggest gotcha	Pricing hidden behind sales calls; get all-in costs including billing add-ons before committing.^²	Vendor is small (~$1M ARR); weigh vendor-viability risk before moving clinical records.

Pick ICANotes when

Psychiatrists and psychiatric nurse practitioners
Group behavioral health practices
Addiction and substance abuse counseling programs
Documentation-heavy clinical workflows

When ICANotes is not a fit

Solo therapists who just need simple, cheap session notes
Life coaches or non-clinical wellness businesses
General medical clinics outside behavioral health
Buyers who need transparent self-serve pricing

Pick BehaveHealth when

Addiction treatment centers
Recovery residences and sober living operators
Small-to-mid clinics wanting EHR+CRM+billing bundled
Teams with HIPAA/42 CFR Part 2 needs

When BehaveHealth is not a fit

Solo therapists; a simple practice tool fits better
Large hospital systems needing proven enterprise vendors
Buyers requiring deep independent reviews (G2: zero)
Risk-averse buyers; vendor is tiny (~$1M ARR)

Sources

ICANotes homepageicanotes.com
official
ICANotes Pricingicanotes.com
official
ICANotes Featuresicanotes.com
official
ICANotes Pricing 2026 . Capterracapterra.com
review
ICANotes Reviews . G2g2.com
review
ICANotes Reviews . SoftwareAdvicesoftwareadvice.com
review
ICANotes Review 2026 . ChoosingTherapychoosingtherapy.com
review
ICANotes Reviews . SoftwareFindersoftwarefinder.com
review
Common ICANotes Issues . Behave Healthbehavehealth.com
review
r/therapists EHR discussionreddit.com
review
Sheridan Capital investment in ICANotessheridancp.com
news
ICANotes HIPAA complianceicanotes.com
security
ICANotes security featuresicanotes.com
security
Behave Health homepagebehavehealth.com
official
Behave Health pricing pagebehavehealth.com
official
Capterra . BehaveHealth Platformcapterra.com
review