Insight (Insight Enterprises)
Depends
Confidence: Medium
Fit for mid-size and large organizations consolidating hardware, licensing, and IT services under one integrator.
New check
Comparison
Insight (Insight Enterprises) and SHI International both land on Depends.
Fit for mid-size and large organizations consolidating hardware, licensing, and IT services under one integrator.
Buy if you're a large organization, school, or government buying hardware, licensing, or IT services at scale . breadth and pricing earn SHI a 4.7/5 on G2.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Mid-size and large enterprises | Enterprise hardware and licensing procurement |
| Who it's not for | Small teams buying a few laptops or licenses | Anyone buying one laptop . go retail |
| Privacy | One 2025 data breach reported for Insight Enterprises; note the 2025 Insight Partners ransomware breach is a different company.⁷ | 2022 coordinated malware attack disrupted SHI for about a week; class action followed. |
| Support quality | Reddit sysadmins describe painful experiences | Mixed; return pushback documented by admins |
| Public sentiment | Formal review volume is thin (13 G2, ~141 Trustpilot), and the loudest signal is a r/sysadmin thread describing dealings with Insight as painful.⁶ | G2 buyers praise pricing and breadth, while Reddit IT admins report return friction and uneven experiences.11 |
| Biggest gotcha | Reddit sysadmins report very frustrating account and fulfillment experiences⁶ | 2022 malware attack paused operations roughly a week; class action filed afterward |