Comparison

Jabra vs EPOS Audio

Jabra lands on Worth it, and EPOS Audio lands on Depends.

Jabra

Worth it

Confidence: Medium

Buy for office, call-center, and meeting-room audio . strong reviews, enterprise credentials, named case-study customers.

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EPOS Audio

Depends

Confidence: Medium

Buy if you're equipping hybrid teams or a call center and have IT support behind the purchase.

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Jabra versus EPOS Audio
Compare	Jabra	EPOS Audio
Verdict	Worth it	Depends
Best for	Call centers and support teams	Hybrid-work professionals
Who it's not for	Buyers who need responsive after-sales support	Budget buyers wanting a cheap everyday headset
Privacy	Public Security Center is active; recent Bluetooth CVEs disclosed, some fixes pending firmware.^⁹	No known public vulnerabilities found in the sources reviewed.
Support quality	Reddit users call support the worst	Users hunt parts and answers via Reddit
Public sentiment	Headsets earn strong praise for sound and build; customer support and earbuds draw the loudest complaints.^¹	Hardware earns praise in reviews, but Reddit users report friction with software downloads, website navigation, and finding spare parts.
Biggest gotcha	Support complaints are loud on Reddit; factor possible return friction into the purchase.^⁴	Earpads and accessories often unavailable direct; users hunt Reddit for sources

Pick Jabra when

Call centers and support teams
Open-plan offices
Hybrid meeting rooms
Enterprise IT fleets (Jabra Direct)

When Jabra is not a fit

Buyers who need responsive after-sales support
Casual earbud shoppers . mixed reliability record
Teams needing immediate patches for Bluetooth CVEs

Pick EPOS Audio when

Hybrid-work professionals
Call centers and help desks
Enterprise IT fleets (VDI)
Open offices needing ANC

When EPOS Audio is not a fit

Budget buyers wanting a cheap everyday headset
One-off buyers needing easy spare-parts purchases
Casual gamers avoiding companion-software hassle
Anyone needing published pricing upfront

Sources

Jabra seller profile on G2g2.com
review
Jabra reviews on Trustpilottrustpilot.com
review
Jabra Evolve2 85 review and mic testheadsetadvisor.com
review
Jabra has by far the worst customer support . Redditreddit.com
review
Stay away from Jabra products . Redditreddit.com
review
Jabra PanaCast and HP Elite Slice G2 reviewstatetechmagazine.com
review
Jabra Security Centerjabra.com
security
Jabra Security Incident Bulletin . KNOB and BIASjabra.com
security
Will CVE-2025-20702 be fixed in a firmware update? . Redditreddit.com
security
Jabra warranty terms (consumer)jabra.com
official
Jabra Directjabra.com
official
Jabra case studiesjabra.com
official
Jabra unveils AI noise-canceling headsets . Forbesforbes.com
news
Jabra Enhance BBB complaintsbbb.org
review
Review: EPOS IMPACT 1061 ANC . the perfect headset for your busy hybrid workplaceeftm.com
review
The EPOS Impact 500 on-ear ANC headphones reviewtheaureview.com
review