Kaiyo
Skip
Confidence: High
Kaiyo was a NYC secondhand furniture marketplace that announced a wind-down in August 2024 amid seller complaints and unpaid balances, and the site now serves only a bot wall.
New check
Comparison
Kaiyo vs Chairish
Kaiyo lands on Skip, and Chairish lands on Depends.
Chairish
Depends
Confidence: Medium
Buyers hunting curated vintage and designer pieces, and interior designers via the trade program, are well served.
| Compare | Kaiyo | Chairish |
|---|---|---|
| Verdict | Skip | Depends |
| Best for | No one . Kaiyo ceased operations in August 2024 | Vintage and antique furniture shoppers |
| Who it's not for | Anyone buying or selling furniture today . the marketplace is defunct | Budget flippers . 22% commission eats margins |
| Privacy | No known public vulnerabilities found in the sources reviewed.11 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Sellers report unpaid claims and silence. | BBB complaints and damage-claim disputes |
| Public sentiment | Users report an abandoned site and unpaid seller balances since the 2024 wind-down, though earlier press coverage was positive.⁷ | Sellers value the curated, design-literate audience but frequently complain about rising commissions, damage-claim disputes, and pricing tactics. |
| Biggest gotcha | Any transaction now has zero buyer or seller protection . the company is gone.² | 22% commission is steep; multiple seller threads warn margins shrink on cheaper inventory.12 |
Pick Kaiyo when
- No one . Kaiyo ceased operations in August 2024
- Sellers owed money, who should file claims rather than transact
When Kaiyo is not a fit
- Anyone buying or selling furniture today . the marketplace is defunct
- Sellers expecting payouts . users report unpaid balances
- Anyone needing working customer support or claims processing
- Shoppers confusing it with same-name Kaiyo whisky or sushi brands
Pick Chairish when
- Vintage and antique furniture shoppers
- Interior designers via trade program
- Sellers with high-end designer inventory
- Collector-oriented consignment
When Chairish is not a fit
- Budget flippers . 22% commission eats margins
- Low-priced or mass-market inventory
- Sellers wanting local, commission-free sales
- Buyers expecting all-in listed pricing
Sources
- Kaiyo says it will 'wind down' business by the end of the month after sellers file complaintsmodernretail.conews
- Kaiyo Abruptly Calls It Quitssurfacemag.comnews
- Kaiyo Raises $36 Million In Series Bedisonpartners.comnews
review
- So Kaiyo is not paying?reddit.comreview
- Kaiyo claims updatesreddit.comreview
- Read Customer Service Reviews of kaiyo.comtrustpilot.comreview
review
- Kaiyo Helps You Buy and Sell Secondhand Furnitureapartmenttherapy.comreview
- The Rise and Fall of Kaiyoturkofamerica.comnews
- Product security pagekaiyo.comsecurity
- Chairish Selling Plans & Commission Rate Overviewsupport.chairish.comofficial
- Consign With Uschairish.comofficial
- Chairish acquired for $85 millionbusinessofhome.comnews
- Chairish company profilemorganstanley.comnews