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Kaiyo Review

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Should I use Kaiyo?

Please enable cookies. - kaiyo.com

· 1 month ago

Nobody should buy or sell here: Kaiyo wound down in August 2024 after seller complaints, and users report the site still owes them money. If you are owed money, pursue it through the wind-down process; otherwise use a live marketplace like Facebook Marketplace or AptDeco.

Confidence

High. Based on 14+ public sources; kaiyo.com itself was inaccessible, serving only a cookie-wall page.

Ratings

  • Value for money
  • Ease of useNo usable evidence; site inaccessible
  • Feature depthNo usable evidence; product defunct
  • Support quality
  • Security postureNo usable evidence

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Nobody — service wound down Aug 2024
  • Only former sellers filing wind-down claims

Not for

  • Anyone buying or selling furniture — the service is closed
  • Sellers expecting payouts — money reportedly went unpaid at closure
  • Anyone evaluating it as a going concern
  • NYC apartment dwellers needing furniture resale today

Gotchas - check before you buy

high

Sellers filed complaints over unpaid balances; money may only be recoverable via wind-down claims.

high

Site is down and behind a cookie wall; no functioning buy or sell flow exists.

medium

Third-party guides now steer former users to alternative marketplaces.

Pros and cons

Pros

  • Was a full-service used-furniture marketplace backed by $36M Series B
  • Drew 854 Yelp reviews before closure

Cons

  • Wound down August 2024 after seller complaints
  • Website down; users report it still owes them money
  • Customers left in limbo over payments at closure
  • Yelp listing now marked CLOSED
  • Live site serves only a cookie wall — nothing to evaluate

Sources & method

- 8 sources - No known vulnerabilities found in the sources reviewed.

official x2review x3news x3

Key stats

  • Value for money: 1/5

    Rating

  • Not disclosed

    Starting price

  • 8

    Sources

  • Analyzed

  • Value for money: 1/5. Shut down owing sellers and customers money
  • Ease of use. No usable evidence; site inaccessible
  • Feature depth. No usable evidence; product defunct
  • Support quality: 1/5. Customers left in limbo with unpaid balances
  • Security posture. No usable evidence
  • Wound down Status August 2024
  • $36M Funding raised Series B, led by Edison Partners (2022)
  • 854 Yelp reviews Listing marked CLOSED
  • 26 Trustpilot reviews kaiyo.com

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users and news reports describe a shutdown that left sellers and customers unpaid.

“Kaiyo website is DOWN - still owes me money”
Reddit, r/AskNYC

Alternatives

Compare Kaiyo with each alternative.

  • Facebook Marketplace

    Free local listings; sell furniture yourself, no middleman

  • AptDeco

    Named by ex-Kaiyo users as a resale alternative

    Kaiyo vs AptDeco

  • Kashew

    Used-furniture marketplace; published a post-Kaiyo switching guide

    Kaiyo vs Kashew
Full analysis

Based on 14+ public sources; kaiyo.com itself was inaccessible, serving only a cookie-wall page.

Kaiyo shut down Aug 2024 owing sellers money. Site is dead — do not buy, sell, or sign up.

Methodology

Based on 14+ public sources; kaiyo.com itself was inaccessible, serving only a cookie-wall page.

Read how a report is made.

Sources

  1. Kaiyo says it will 'wind down' business by the end of the month after sellers file complaintsmodernretail.co
    news
  2. Customers Left in Limbo as Furniture Resale Platform Winds Downw42st.com
    news
  3. Kaiyo website is DOWN - still owes me money (Reddit, r/AskNYC)reddit.com
    review
  4. KAIYO - CLOSED - 854 Reviews (Yelp)yelp.com
    review
  5. Kaiyo Alternatives: What Happened to Kaiyo (Kashew)kashew.com
    news
  6. Kaiyo Raises $36 Million Series B (Edison Partners)edisonpartners.com
    official
  7. Trustpilot reviews of kaiyo.comtrustpilot.com
    review
  8. Kaiyo website (inaccessible, cookie wall)kaiyo.com
    official

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