KnowBe4
Depends
Confidence: Medium
Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.
New check
Comparison
KnowBe4 vs Right-hand
KnowBe4 and Right-hand both land on Depends.
Right-hand
Depends
Confidence: Low
Evidence is thin: Right-Hand is a security awareness training vendor, but no public user reviews, ratings, or pricing surfaced in the sources reviewed.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Mid-market IT/security teams | SMBs without a dedicated security trainer |
| Who it's not for | Tiny teams that just need occasional phishing tips . badly overkill | Anyone wanting a free or self-serve tool |
| Privacy | No active breach; several patched CVEs (2020-2024) plus two vendor-disclosed incidents in 2024-25.⁸ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | 1.9/5 Trustpilot suggests support gripes | No support reviews found |
| Public sentiment | Reviews praise the training content and category leadership, while a vocal minority of MSPs and sysadmins complain about complexity and switch to alternatives.² | No usable user reviews or forum feedback surfaced in the sources reviewed. |
| Biggest gotcha | Pricing is not public; expect per-seat annual quotes and negotiation⁶ | No public pricing found; expect a sales-led quote, verify total per-seat cost |
Pick KnowBe4 when
- Mid-market IT/security teams
- Compliance-heavy industries (healthcare, finance)
- Enterprises running phishing simulations at scale
- MSPs managing multiple client tenants
When KnowBe4 is not a fit
- Tiny teams that just need occasional phishing tips . badly overkill
- Buyers who want transparent public pricing before talking to sales
- Orgs with no dedicated admin to own the program
- Anyone wanting plug-and-play without running ongoing campaigns
Pick Right-hand when
- SMBs without a dedicated security trainer
- Compliance-driven teams needing awareness training
- Guess: buyers wanting AI-personalized micro-learning
When Right-hand is not a fit
- Anyone wanting a free or self-serve tool
- Solo founders, training overhead outweighs the risk
- Buyers wanting endpoint or network security (this trains people, not systems)
- Buyers needing proven track records, public evidence is nearly empty
Sources
- KnowBe4 homepageknowbe4.comofficial
review
- Trustpilot reviews . knowbe4.comtrustpilot.comreview
- Is KnowBe4 Worth It in 2026? Inside the 1.9-Star Trustpilot Ratingkindssecurity.comreview
- KnowBe4 Security Awareness Training Pricingknowbe4.comofficial
review
- Know B 4 Pricing? (r/msp)reddit.comreview
- CVE-2024-29210 advisorysupport.knowbe4.comsecurity
- CVE-2020-36844 . NVDnvd.nist.govsecurity
- How a North Korean Fake IT Worker Tried to Infiltrate Usblog.knowbe4.comsecurity
security
- KnowBe4 To Be Acquired by Vista Equity Partners for $4.6Bvistaequitypartners.comnews
- athenahealth case studyknowbe4.comofficial
- 10 Best KnowBe4 Alternativesbrside.comreview
- Right-Hand Cybersecurity YouTube channelyoutube.comofficial
official