KnowBe4 vs Right-hand

KnowBe4 and Right-hand both land on Depends.

KnowBe4

knowbe4.com

Analyzed September 29, 2026

Depends

Confidence: Medium

Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.

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Right-hand

right-hand.ai

Analyzed October 12, 2026

Depends

Confidence: Low

Evidence is thin: Right-Hand is a security awareness training vendor, but no public user reviews, ratings, or pricing surfaced in the sources reviewed.

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KnowBe4 versus Right-hand
Compare	KnowBe4	Right-hand
Verdict	Depends	Depends
Best for	Mid-market IT/security teams	SMBs without a dedicated security trainer
Who it's not for	Tiny teams that just need occasional phishing tips . badly overkill	Anyone wanting a free or self-serve tool
Privacy	No active breach; several patched CVEs (2020-2024) plus two vendor-disclosed incidents in 2024-25.^⁸	No known public vulnerabilities found in the sources reviewed.
Support quality	1.9/5 Trustpilot suggests support gripes	No support reviews found
Public sentiment	Reviews praise the training content and category leadership, while a vocal minority of MSPs and sysadmins complain about complexity and switch to alternatives.^²	No usable user reviews or forum feedback surfaced in the sources reviewed.
Biggest gotcha	Pricing is not public; expect per-seat annual quotes and negotiation^⁶	No public pricing found; expect a sales-led quote, verify total per-seat cost

Pick KnowBe4 when

Mid-market IT/security teams
Compliance-heavy industries (healthcare, finance)
Enterprises running phishing simulations at scale
MSPs managing multiple client tenants

When KnowBe4 is not a fit

Tiny teams that just need occasional phishing tips . badly overkill
Buyers who want transparent public pricing before talking to sales
Orgs with no dedicated admin to own the program
Anyone wanting plug-and-play without running ongoing campaigns

Pick Right-hand when

SMBs without a dedicated security trainer
Compliance-driven teams needing awareness training
Guess: buyers wanting AI-personalized micro-learning

When Right-hand is not a fit

Anyone wanting a free or self-serve tool
Solo founders, training overhead outweighs the risk
Buyers wanting endpoint or network security (this trains people, not systems)
Buyers needing proven track records, public evidence is nearly empty

Sources

KnowBe4 homepageknowbe4.com
official
G2 reviews . KnowBe4 Security Awareness Trainingg2.com
review
Trustpilot reviews . knowbe4.comtrustpilot.com
review
Is KnowBe4 Worth It in 2026? Inside the 1.9-Star Trustpilot Ratingkindssecurity.com
review
KnowBe4 Security Awareness Training Pricingknowbe4.com
official
KnowBe4 Pricing 2026: Plans, Costs & Negotiated Ratescheckthat.ai
review
Know B 4 Pricing? (r/msp)reddit.com
review
CVE-2024-29210 advisorysupport.knowbe4.com
security
CVE-2020-36844 . NVDnvd.nist.gov
security
How a North Korean Fake IT Worker Tried to Infiltrate Usblog.knowbe4.com
security
Security event: darknet data released on Telegramknowbe4.com
security
KnowBe4 To Be Acquired by Vista Equity Partners for $4.6Bvistaequitypartners.com
news
athenahealth case studyknowbe4.com
official
10 Best KnowBe4 Alternativesbrside.com
review
Right-Hand Cybersecurity YouTube channelyoutube.com
official
Security Awareness Training . LinkedIn product pagelinkedin.com
official