shouldiuse.io

Comparison

Mattermost.com vs Slack

Mattermost.com and Slack both land on Depends.

Mattermost.com versus Slack
CompareMattermost.comSlack
VerdictDependsDepends
Best forDefense and government contractorsDistributed teams coordinating in channels
Who it's not forSmall teams that just want a group chatSolo founders or 1-3 person teams . platform weight is overkill
PrivacyActive security program with bug bounty and routine scans, but several recent CVEs are disclosed, including an auth bypass.No known public vulnerabilities found in the sources reviewed.11
Support qualityNo support quality evidence foundNo support evidence in sources reviewed
Public sentimentEngineers praise the self-hosted threading model while users report slow mobile apps, message-history paywalls, and shrinking free features.No independent user reviews were found in the sources reviewed.
Biggest gotchaEntry edition locks message history after 10,000 messages . older messages sit behind paid plans.12Guess: Enterprise Key Management is likely a paid add-on . confirm before budgeting.11

Pick Mattermost.com when

  • Defense and government contractors
  • Regulated industries needing self-hosting
  • DevOps and engineering teams
  • Air-gapped or sovereign deployments

When Mattermost.com is not a fit

  • Small teams that just want a group chat
  • Companies with no sysadmin or DevOps staff
  • Anyone expecting a durable free tier
  • Mobile-first teams

Pick Slack when

  • Distributed teams coordinating in channels
  • Sales teams wanting Salesforce in chat
  • Orgs needing admin and security controls
  • Teams automating routine workflows

When Slack is not a fit

  • Solo founders or 1-3 person teams . platform weight is overkill
  • Buyers who need clear self-serve pricing upfront
  • Orgs already standardized on Microsoft Teams
  • Anyone who just needs basic group chat, not a platform

Sources

  1. Mattermost Pricingmattermost.com
    official
  2. official
  3. official
  4. review
  5. review
  6. review
  7. review
  8. security
  9. security
  10. news
  11. security
  12. news.ycombinator.comnews.ycombinator.com
    review