National Business Furniture
Worth it
Confidence: Medium
Buy if you're furnishing an office, school, or government facility . a 50-year vendor with GSA contract pricing and full-room setups.
New check
Comparison
National Business Furniture vs Staples
National Business Furniture lands on Worth it, and Staples lands on Depends.
Staples
Depends
Confidence: Medium
Buy if you need same-day office supplies, print jobs, or recycling drop-off at a physical store.
| Compare | ||
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Offices outfitting whole teams | Bulk office supply runs |
| Who it's not for | Home offices buying one chair or desk | Price-sensitive shoppers . Amazon and Walmart undercut it |
| Privacy | No known public vulnerabilities found in the sources reviewed. | Two public incidents: 2014 card breach (~1.16M) and a Dec 2023 cyberattack that downed systems during Cyber Week. |
| Support quality | Responds to BBB complaints; thin independent reviews | BBB complaints, mixed service reviews |
| Public sentiment | Facility managers on Reddit recommend NBF for nationwide furniture delivery, while aggregator ratings sit near 4/5 with some BBB complaints on file.⁵ | Reviews skew negative . 2.7/5 on ConsumerAffairs with recurring complaints about pricing practices and customer service, though retail locations draw some praise.12 |
| Biggest gotcha | Thin independent review base; check BBB before large orders⁴ | Cyberattack took systems offline during Cyber Week 2023; keep a backup supplier for peak season |
Pick National Business Furniture when
- Offices outfitting whole teams
- Government and school procurement (GSA, AEPA)
- Facility managers needing nationwide delivery
- Budget-conscious bulk furniture buys
When National Business Furniture is not a fit
- Home offices buying one chair or desk
- Premium-brand seekers . buy Herman Miller or Steelcase direct
- Sustainability-first buyers wanting refurbished furniture
- Buyers wanting fully custom, design-led furniture
Pick Staples when
- Bulk office supply runs
- Same-day print jobs
- In-store pickup shoppers
- Electronics recycling drop-offs
When Staples is not a fit
- Price-sensitive shoppers . Amazon and Walmart undercut it
- Online-only buyers needing reliable checkout during peaks
- Anyone shopping for software . the IT-services pages are a store, not a vendor
- Offices expecting white-glove customer service
Sources
review
- National Business Furniture Reviews 2026 (4.0/5)national-business-furniture.myprosandcons.comreview
- Check National Business Furniture Ratings & Customer Reviewsnationalbusinessfurniture.worthepenny.comreview
review
review
- National Business Furniture official sitenationalbusinessfurniture.comofficial
- NBF GSA Brochures7d9.scene7.comofficial
- DHS contract via HigherGovhighergov.comofficial
- AEPA Cooperative purchasing directoryaepacoop.orgofficial
- 15% off bestsellers . Facebookfacebook.comofficial
- NBF Amazon storefrontamazon.comofficial
- Staples Reviews & Complaintsconsumeraffairs.comreview
- Read Customer Service Reviews of staples.comtrustpilot.comreview
- Staples . Yelp store reviewsyelp.comreview
- Is it worth it? . r/Staplesreddit.comreview
