Neon One
Depends
Confidence: Medium
Buy it if you're a small-to-mid nonprofit that wants donor management, fundraising, and events in one well-rated suite.
Comparison
Neon One vs Givebutter
Neon One lands on Depends, and Givebutter lands on Worth it.
Givebutter
Worth it
Confidence: High
Small and mid-size nonprofits get a genuinely free, easy all-in-one fundraising stack worth trying.
| Compare | Neon One | Givebutter |
|---|---|---|
| Verdict | Depends | Worth it |
| Best for | Small-to-mid nonprofits outgrowing spreadsheets | Small and mid-size nonprofits |
| Who it's not for | Tiny nonprofits . ~$1,487/yr is overkill for a donor spreadsheet | Orgs unwilling to show donors 15% tip prompts |
| Privacy | 2026 data breach under legal investigation (sensitive personal info reportedly impacted); company publishes a PCI compliance program and security policy.11 | PCI-compliant per third-party comparison; no known public vulnerabilities found in the sources reviewed. |
| Support quality | Live support on every plan; onshore support team | No reliable support evidence found |
| Public sentiment | Ratings are solid, but community threads show buyers still seeking current, unfiltered user experiences.¹ | Users consistently praise ease of use and the free model, while Reddit threads repeatedly warn newcomers about the donor tip feature. |
| Biggest gotcha | Revenue-based pricing: entry ~$99/mo (~$1,487/yr), and the bill climbs as your budget grows.⁴ | 15% tip is pre-selected for donors; turning tips off shifts costs to your org. |
Pick Neon One when
- Small-to-mid nonprofits outgrowing spreadsheets
- Membership-based organizations
- Teams wanting fundraising, events, and grants in one
- Orgs valuing included live support
When Neon One is not a fit
- Tiny nonprofits . ~$1,487/yr is overkill for a donor spreadsheet
- Groups wanting a free tool; Zeffy positions itself as free vs Neon's $99/mo
- Anyone gun-shy about a vendor mid-breach-investigation
- Large enterprises needing Blackbaud-class depth
Pick Givebutter when
- Small and mid-size nonprofits
- Peer-to-peer and event fundraising
- Zero-budget teams wanting CRM plus donations
- Orgs replacing multiple fundraising tools
When Givebutter is not a fit
- Orgs unwilling to show donors 15% tip prompts
- Large nonprofits needing enterprise donor management
- Teams wanting flat, predictable SaaS pricing
- Buyers sensitive to donor confusion over where money goes
Sources
review
- Neon CRM Reviews . Software Advicesoftwareadvice.comreview
- Neon One Reviews . Trustpilottrustpilot.comreview
- Is Neon One Worth $99/Month? . Zeffyzeffy.comreview
review
- NeonOne AMS Software Review . SmartThoughtssmartthoughts.netreview
- Neon One homepageneonone.comofficial
- Neon CRM Pricing . Neon Oneneonone.comofficial
- Neon One Announces Live Support for All . Businesswirebusinesswire.comnews
- Neon One Customers Raise Record $25.6M . PR Newswireprnewswire.comnews
- Neon One Data Breach Investigation . Federman & Sherwoodfedermanlaw.comsecurity
- Neon One Data Breach Lawsuit Investigation . ClaimDepotclaimdepot.comsecurity
- Givebutter Trustpilot reviewstrustpilot.comreview