New Relic
Depends
Confidence: High
Buy if you run a complex, distributed stack and want metrics, logs, and traces in one platform.
Comparison
New Relic vs Dynatrace
New Relic and Dynatrace both land on Depends.
Dynatrace
Depends
Confidence: Medium
Buy if you run a large engineering org with complex cloud infrastructure and budget for consumption pricing plus tuning.
| Compare | New Relic | Dynatrace |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Mid-to-large engineering orgs | Large enterprise SRE/DevOps teams |
| Who it's not for | Small apps or side projects . massive overkill | Startups and small teams . massive overkill |
| Privacy | Disclosed 2023 intrusion via stolen credentials; older agent CVEs are patched; no open critical issues found in sources reviewed.⁷ | Public CVEs exist and a claimed source-code theft incident was reported; Dynatrace runs a public vulnerability feed and Trust Center. |
| Support quality | No direct support evidence found | No reliable support evidence in sources |
| Public sentiment | Users praise real-time visibility and platform breadth, but cost and complexity draw the loudest complaints.³ | Users praise the interface and feature depth, but Reddit threads repeatedly question whether the price is justified.11 |
| Biggest gotcha | Usage-based ingest means a busy month can silently balloon your bill.⁴ | Usage-based billing scales with hosts and data ingest . costs can spike unpredictably. |
Pick New Relic when
- Mid-to-large engineering orgs
- Microservices-heavy stacks
- Teams wanting one observability platform
- SRE/DevOps groups tracking MTTR
When New Relic is not a fit
- Small apps or side projects . massive overkill
- Bootstrapped startups watching every dollar
- Low-traffic sites (free alternatives exist)
- Teams needing only simple uptime monitoring
Pick Dynatrace when
- Large enterprise SRE/DevOps teams
- Complex Kubernetes and hybrid-cloud estates
- Orgs wanting APM plus app security in one platform
- Teams with dedicated observability budget
When Dynatrace is not a fit
- Startups and small teams . massive overkill
- Side projects or hobby apps
- Teams already happy on Prometheus/Grafana
- Anyone who can't absorb unpredictable consumption bills
Sources
- New Relic Pricingnewrelic.comofficial
review
- New Relic Reviews on G2g2.comreview
- NewRelic unethical billing . Redditreddit.comreview
review
review
security
- CVE-2017-9246 Detail . NVDnvd.nist.govsecurity
news
- Gartner Peer Insights: New Relic reviewsgartner.comreview
- Dynatrace Reviews . Gartnergartner.comreview
- Dynatrace Review 2026 . The CTO Clubthectoclub.comreview
review