shouldiuse.io

Comparison

New Relic vs SigNoz

New Relic and SigNoz both land on Depends.

SigNoz

signoz.io

Depends
Confidence: Medium

Buy if you're an engineering team comfortable with OpenTelemetry and some ops work who wants to cut Datadog-class bills.

Read the full report

New Relic versus SigNoz
CompareNew RelicSigNoz
VerdictDependsDepends
Best forMid-to-large engineering orgsEngineering teams ditching Datadog bills
Who it's not forSmall apps or side projects . massive overkillTeams with nobody to run ClickHouse and upgrades
PrivacyDisclosed 2023 intrusion via stolen credentials; older agent CVEs are patched; no open critical issues found in sources reviewed.⁷SOC 2 Type II claimed, but multiple 2026 CVEs (SQL injection, auth bypass) mean you must patch fast.
Support qualityNo direct support evidence foundNo user support evidence in sources
Public sentimentUsers praise real-time visibility and platform breadth, but cost and complexity draw the loudest complaints.³Users like the price and OpenTelemetry approach but report unstable log queries and UI rough edges in production.14
Biggest gotchaUsage-based ingest means a busy month can silently balloon your bill.⁴SQL injection CVEs in alert endpoints, unfixed until 0.142.1

Pick New Relic when

  • Mid-to-large engineering orgs
  • Microservices-heavy stacks
  • Teams wanting one observability platform
  • SRE/DevOps groups tracking MTTR

When New Relic is not a fit

  • Small apps or side projects . massive overkill
  • Bootstrapped startups watching every dollar
  • Low-traffic sites (free alternatives exist)
  • Teams needing only simple uptime monitoring

Pick SigNoz when

  • Engineering teams ditching Datadog bills
  • OpenTelemetry-standard shops
  • Self-hosters with ops capacity
  • Startups consolidating logs, traces, metrics

When SigNoz is not a fit

  • Teams with nobody to run ClickHouse and upgrades
  • Buyers expecting polished, stable UX today
  • Orgs that can't patch within days of a CVE
  • Non-engineering teams; this is dev-only tooling

Sources

  1. New Relic Pricingnewrelic.com
    official
  2. New Relic on G2 (seller reviews)g2.com
    review
  3. New Relic Reviews on G2g2.com
    review
  4. NewRelic unethical billing . Redditreddit.com
    review
  5. New relic replacement for monitoring . Reddit r/srereddit.com
    review
  6. New Relic CCU pricing is creating unpredictable costs . SigNozsignoz.io
    review
  7. New Relic says hackers accessed internal environment . SecurityWeeksecurityweek.com
    security
  8. CVE-2017-9246 Detail . NVDnvd.nist.gov
    security
  9. New Relic agrees to go private in $6.5B deal . TechCrunchtechcrunch.com
    news
  10. Gartner Peer Insights: New Relic reviewsgartner.com
    review
  11. SigNoz homepagesignoz.io
    official
  12. SigNoz Pricingsignoz.io
    official
  13. SigNoz GitHub repositorygithub.com
    official
  14. Why isn't SigNoz popular? - Reddit r/kubernetesreddit.com
    review
  15. Does anyone using Signoz experience problems with the UI? - Reddit r/devopsreddit.com
    review
  16. Who uses Signoz in production - Reddit r/devopsreddit.com
    review