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Comparison

OneUptime vs PagerDuty

OneUptime and PagerDuty both land on Depends.

OneUptime versus PagerDuty
CompareOneUptimePagerDuty
VerdictDependsDepends
Best forDevOps teams ditching Datadog bills24/7 on-call engineering teams
Who it's not forTeams needing only simple uptime checks . Uptime Kuma does it for freeSmall teams . per-user pricing punishes headcount
PrivacyActive 2025-2026 CVE history including critical RCE/command injection and privilege escalation; fixes appear shipped, but vet before sensitive deployments.SOC 2 Type 2 and GDPR programs in place; 12 CVEs on record plus an August 2025 breach via its Salesloft Drift integration.
Support qualityG2 review cites unhelpful support response.No support-quality evidence in sources
Public sentimentPraise centers on it being an awesome open-source bargain, while Reddit and G2 voices report dislikes and weak support.⁶Users rate it 4.5/5 on G2 and praise ease of use, but per-user pricing is the recurring complaint.15
Biggest gotchaSecurity track record: several critical CVEs in the past year . patch self-hosted deployments fast.12Per-user pricing compounds fast; AIOps and AI capabilities are separate paid add-ons

Pick OneUptime when

  • DevOps teams ditching Datadog bills
  • Open-source / self-host shops
  • Teams bundling uptime, on-call, status page
  • Engineering-led startups with on-call rotations

When OneUptime is not a fit

  • Teams needing only simple uptime checks . Uptime Kuma does it for free
  • Non-technical teams; self-hosting and upgrades demand real ops skill
  • Buyers who need responsive vendor support
  • Strict-security orgs unwilling to vet its CVE history

Pick PagerDuty when

  • 24/7 on-call engineering teams
  • Mid-size to large SRE/DevOps orgs
  • Multi-team escalation and alerting
  • Compliance-driven enterprises (SOC 2)

When PagerDuty is not a fit

  • Small teams . per-user pricing punishes headcount
  • Solo devs or side projects needing simple alerts
  • Anyone wanting flat-rate or free alerting
  • Teams without staff to maintain schedules and integrations

Sources

  1. official
  2. OneUptime pricingoneuptime.com
    official
  3. official
  4. review
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  9. security
  10. security
  11. security
  12. security
  13. review
  14. Who Funded OneUptime . YC backingbilliondollarpitchdecks.com
    news
  15. review
  16. review