Onfido
Depends
Confidence: Medium
Buy Onfido if you run regulated, high-volume identity checks and accept quote-based enterprise pricing.
New check
Comparison
Onfido vs Veriff
Onfido and Veriff both land on Depends.
Veriff
Depends
Confidence: Medium
Fintechs, crypto platforms, and marketplaces verifying many users get proven AI identity checks with unicorn-scale backing.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Regulated fintechs and crypto firms | Fintech and crypto onboarding |
| Who it's not for | Hobby projects and weekend apps | Small teams checking a few users manually |
| Privacy | Mature program with public bug bounty and CNA status, but a $28.5M biometric privacy settlement and 2025 malvertising campaign.⁸ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | No usable support evidence in sources | No direct buyer support evidence in sources |
| Public sentiment | Business users call Onfido legit and easy to use, while end users report scams imitating its verification flow.⁵ | End-user reviews focus on verification delays, repeated checks, and prompts that look like phishing to recipients.15 |
| Biggest gotcha | A 2025 malvertising campaign impersonated Onfido to phish its customers.10 | Cost depends on verification volume, so spend grows as users grow. |
Pick Onfido when
- Regulated fintechs and crypto firms
- High-volume user onboarding
- Marketplaces fighting fake IDs
- Teams needing document plus biometric checks
When Onfido is not a fit
- Hobby projects and weekend apps
- Teams running a handful of checks a month
- Buyers who need published, self-serve pricing
- Anyone unwilling to sit through an enterprise sales process
Pick Veriff when
- Fintech and crypto onboarding
- Marketplaces vetting drivers and tutors
- Regulated KYC and AML teams
- High-volume consumer verification
When Veriff is not a fit
- Small teams checking a few users manually
- Buyers wanting flat, public pricing
- Low-risk apps where users resent ID checks
- Non-technical founders with no developer resources
Sources
- Onfido Is Now Entrust IDVentrust.comofficial
- Identity Verification (IDV) Solutionsentrust.comofficial
review
- Onfido Customer Reviews 2026infotech.comreview
- Read Customer Service Reviews of onfido.comtrustpilot.comreview
- Sumsub vs Onfido 2026: $1.35 vs $3 per KYC Checktech-insider.orgreview
- Onfido Review 2026: Pricing, Features & Alternativesbeverified.orgreview
- ID Verifier Onfido to Pay $28.5 Million Over Biometric Claimsnews.bloomberglaw.comnews
news
- Investigating a recent malvertising campaign against Onfidopushsecurity.comsecurity
- Onfido Security Rating, Vendor Risk Reportupguard.comsecurity
- Onfido Responsible Disclosure Policyvdp.identity.entrust.comsecurity
- How Much Has Onfido Raised? $200M in Total Fundingstartupfundraising.comnews
official
- Veriff Trustpilot reviewstrustpilot.comreview
- Veriff G2 reviewsg2.comreview