OnPage
Depends
Confidence: Medium
Healthcare, IT, and MSP teams buy this when a missed 2 a.m. alert costs real money.
New check
Comparison
OnPage and PagerDuty both land on Depends.
Healthcare, IT, and MSP teams buy this when a missed 2 a.m. alert costs real money.
Buy it if you run 24/7 on-call for revenue-critical systems across multiple engineering teams.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Healthcare on-call staff with HIPAA needs | 24/7 on-call engineering teams |
| Who it's not for | Small teams that need a simple alert list | Small teams . per-user pricing punishes headcount |
| Privacy | No known public vulnerabilities found in the sources reviewed.11 | SOC 2 Type 2 and GDPR programs in place; 12 CVEs on record plus an August 2025 breach via its Salesloft Drift integration. |
| Support quality | No usable support evidence found | No support-quality evidence in sources |
| Public sentiment | Users praise reliable, loud critical alerts, while some report notification problems and price sensitivity.³ | Users rate it 4.5/5 on G2 and praise ease of use, but per-user pricing is the recurring complaint. |
| Biggest gotcha | Reddit MSPs hunt cheaper alternatives, signaling price pressure⁷ | Per-user pricing compounds fast; AIOps and AI capabilities are separate paid add-ons |