OpenSign
Depends
Confidence: Medium
Buy if you're a technical team or cost-sensitive small business comfortable self-hosting and patching fast.
New check
Comparison
OpenSign and Docusign both land on Depends.
Buy if you're a technical team or cost-sensitive small business comfortable self-hosting and patching fast.
Buy if you're a mid-to-large org that needs enterprise-grade, court-tested e-signature with CLM and API depth.
| Compare | OpenSign | Docusign |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Cost-sensitive small businesses | Regulated industries (finance, government, legal) |
| Who it's not for | Legal, healthcare, finance teams needing audited compliance | Freelancers sending a few documents a year |
| Privacy | Multiple CVEs published in 2026 including auth bypass and unauthenticated tenant data exposure; vendor security page was returning a 404.10 | Enterprise-grade trust program, but multiple 2024 CVEs, a 2017 email-database breach, and heavy brand-impersonation phishing. |
| Support quality | Trustpilot sentiment 'Average'; no SLA evidence | Only complaint threads found, no rating evidence |
| Public sentiment | Self-hosters on Reddit praise the free, quick setup, and Capterra reviewers are positive, but Trustpilot sentiment is only average and review snippets lack ratings. | Users praise how easy signing is, but price is by far the most common complaint.14 |
| Biggest gotcha | Self-hosting means you own patching; 2026 CVEs show updates lag exploitability13 | Envelope limits and add-on fees mean real cost exceeds sticker price |