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Comparison

OutThink vs KnowBe4

OutThink and KnowBe4 both land on Depends.

OutThink

outthink.io

Depends
Confidence: Medium

A fit for mid-to-large regulated organizations needing adaptive security training, phishing simulation, and DORA/TISAX compliance reporting.

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KnowBe4

knowbe4.com

Depends
Confidence: Medium

Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.

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OutThink versus KnowBe4
CompareOutThinkKnowBe4
VerdictDependsDepends
Best forRegulated financial firms (DORA)Mid-market IT/security teams
Who it's not forSmall teams needing a simple phishing testTiny teams that just need occasional phishing tips . badly overkill
PrivacyNo known public vulnerabilities found in the sources reviewed.⁹No active breach; several patched CVEs (2020-2024) plus two vendor-disclosed incidents in 2024-25.
Support qualityNo support evidence found1.9/5 Trustpilot suggests support gripes
Public sentimentPublic sources contain no independent user reviews; only vendor case studies and comparison listings.⁴Reviews praise the training content and category leadership, while a vocal minority of MSPs and sysadmins complain about complexity and switch to alternatives.11
Biggest gotchaNo public pricing; quote-based corporate subscription, expect a sales process²Pricing is not public; expect per-seat annual quotes and negotiation15

Pick OutThink when

  • Regulated financial firms (DORA)
  • Automotive supply chains (TISAX)
  • Mid-to-large enterprises with security teams
  • MSPs reselling security training

When OutThink is not a fit

  • Small teams needing a simple phishing test
  • Buyers requiring transparent self-serve pricing
  • Companies without a security admin to run it
  • Early-stage startups on tight budgets

Pick KnowBe4 when

  • Mid-market IT/security teams
  • Compliance-heavy industries (healthcare, finance)
  • Enterprises running phishing simulations at scale
  • MSPs managing multiple client tenants

When KnowBe4 is not a fit

  • Tiny teams that just need occasional phishing tips . badly overkill
  • Buyers who want transparent public pricing before talking to sales
  • Orgs with no dedicated admin to own the program
  • Anyone wanting plug-and-play without running ongoing campaigns

Sources

  1. OutThink homepageoutthink.io
    official
  2. OutThink Eva on Microsoft Marketplacemarketplace.microsoft.com
    official
  3. OutThink raises $10moutthink.io
    news
  4. Danske Bank case study postlinkedin.com
    official
  5. 10 Cool Security Tools For MSPs (CRN)crn.com
    news
  6. 37 OutThink alternatives rankedcybersectools.com
    review
  7. OutThink vs Adaptive Securityoutthink.io
    official
  8. DORA compliance training blogoutthink.io
    official
  9. OutThink product security pageoutthink.io
    security
  10. KnowBe4 homepageknowbe4.com
    official
  11. G2 reviews . KnowBe4 Security Awareness Trainingg2.com
    review
  12. Trustpilot reviews . knowbe4.comtrustpilot.com
    review
  13. Is KnowBe4 Worth It in 2026? Inside the 1.9-Star Trustpilot Ratingkindssecurity.com
    review
  14. KnowBe4 Security Awareness Training Pricingknowbe4.com
    official
  15. KnowBe4 Pricing 2026: Plans, Costs & Negotiated Ratescheckthat.ai
    review
  16. Know B 4 Pricing? (r/msp)reddit.com
    review