Pcconnection
Depends
Confidence: Medium
Buy if you're a business, school, or public-sector IT team that wants rep-driven hardware, software licensing, and services from an established reseller.
Comparison
Pcconnection vs SHI International
Pcconnection and SHI International both land on Depends.
SHI International
Depends
Confidence: Medium
Buy if you're a large organization, school, or government buying hardware, licensing, or IT services at scale . breadth and pricing earn SHI a 4.7/5 on G2.
| Compare | Pcconnection | SHI International |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Mid-size IT departments doing volume hardware buys | Enterprise hardware and licensing procurement |
| Who it's not for | Consumers buying one laptop . retail is simpler | Anyone buying one laptop . go retail |
| Privacy | No known breaches found; Cisco security specialization earned; ~53 domain credentials surfaced in infostealer logs.⁷ | 2022 coordinated malware attack disrupted SHI for about a week; class action followed. |
| Support quality | IT pros recommend it; limited detailed support data | Mixed; return pushback documented by admins |
| Public sentiment | Buyers historically praise prices and service, while recent MSP threads complain pricing has become less competitive.¹ | G2 buyers praise pricing and breadth, while Reddit IT admins report return friction and uneven experiences.11 |
| Biggest gotcha | MSPs report pricing competitiveness has slipped; get competing quotes before committing³ | 2022 malware attack paused operations roughly a week; class action filed afterward |
Pick Pcconnection when
- Mid-size IT departments doing volume hardware buys
- Teams needing software licensing and config services
- Government and education procurement via GovConnection
- Buyers who want an account rep, not a checkout cart
When Pcconnection is not a fit
- Consumers buying one laptop . retail is simpler
- Price-sensitive MSPs . peers report its pricing has slipped
- Anyone wanting instant self-serve checkout like Amazon Business
- Buyers expecting transparent SaaS-style pricing tiers
Pick SHI International when
- Enterprise hardware and licensing procurement
- Schools and government buyers
- Multi-vendor IT consolidation
- Teams wanting hands-on vendor management
When SHI International is not a fit
- Anyone buying one laptop . go retail
- Small teams wanting transparent self-serve pricing
- Buyers needing fast, hassle-free returns
- MSPs seeking deep resale margins
Sources
- PC Connection Reviews | 274 Reviewsresellerratings.comreview
- PC Connection on G2g2.comreview
review
- Good vendor for relatively... (r/ITdept)reddit.comreview
- PC Connection Reviews . Trustpilottrustpilot.comreview
- PC Connection UX Case Study . Baymardbaymard.comreview
- pcconnection.com Infostealer Credentials . Hudson Rockhudsonrock.comsecurity
security
- Connection Earns Cisco Master Security Specializationbusinesswire.comnews
official
review
review
- Anyone have any issues with SHI.com?reddit.comreview
- SHI, CDW - are they good for resellers?reddit.comreview
- SHI International Corp - Wikipediaen.wikipedia.orgnews
security