Proovia vs AnyVan

Proovia and AnyVan both land on Depends.

Proovia

Depends

Confidence: Medium

Reasonable option for budget UK large-item delivery if you inspect on arrival and confirm insurance cover upfront.

Depends

Confidence: Medium

Fine for cheap, flexible small moves and single-item deliveries where marketplace risk is acceptable.

Proovia versus AnyVan
Compare	Proovia	AnyVan
Verdict	Depends	Depends
Best for	UK bulky-item deliveries	Cheap single-item deliveries
Who it's not for	High-value items needing reliable damage cover	Anyone needing one accountable removals company
Privacy	Red flag: a Reddit thread reports two serious customer data breaches; company publishes a security page but no independent verification found.^⁶	Confirmed 2021 data breach: customer names, emails, and hashed passwords exposed; no newer incidents found in sources reviewed.¹⁶
Support quality	BBC documented compensation fight after damage	Refusing help, poor complaint handling widely reported
Public sentiment	Polarised: strong Trustpilot scores sit against serious public complaints about damage compensation, payment practices, and data handling.^¹	Trustpilot shows roughly 4 stars, but Reddit and Mumsnet threads are consistently scathing about reliability and support.¹¹
Biggest gotcha	Damage claims reportedly contested; BBC documented a compensation fight over a damaged bike.^⁴	Marketplace model: transporter quality varies per job; disputes often land on you¹²