Quo (formerly OpenPhone)
Worth it
Confidence: High
Buy if you are a startup or small team wanting shared numbers, texts, and calls in one simple app . that is exactly who it is built for.
Comparison
Quo (formerly OpenPhone) lands on Worth it, and RingCentral lands on Depends.
Buy if you are a startup or small team wanting shared numbers, texts, and calls in one simple app . that is exactly who it is built for.
Buy if you're a mid-size or larger organization with IT staff that wants phone, video, messaging, and contact center on one platform.
| Compare | Quo (formerly OpenPhone) | RingCentral |
|---|---|---|
| Verdict | Worth it | Depends |
| Best for | Startups and small businesses | Mid-size and larger orgs consolidating communications |
| Who it's not for | Large enterprises needing complex call-center routing | Tiny teams wanting a simple, cheap phone line |
| Privacy | SOC 2 Type II certified; TLS 1.2+ in transit and AES-256 at rest.² | Recent breach exposed 1.6M accounts; trust center and certifications exist; one recent WordPress plugin CVE. |
| Support quality | One-on-one support praised in App Store review | Support complaints recur across Reddit communities. |
| Public sentiment | Users consistently praise ease of use, call quality, and shared numbers; complaints are sparse in the reviewed sources.⁴ | G2 reviewers rate it highly, but sysadmin and MSP communities frequently complain about billing, support, and cancellations.15 |
| Biggest gotcha | Starter's $15/user is annual billing; month-to-month costs $19/user10 | Advertised $19.99 is promotional; users cite standard plans at $24.99 plus add-on fees |