Remote Utilities
Depends
Confidence: Medium
Buy it if you run IT for a small company or an MSP and want self-hosted remote access with one payment.
New check
Comparison
Remote Utilities and G2 both land on Depends.
Buy it if you run IT for a small company or an MSP and want self-hosted remote access with one payment.
Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | MSPs replacing AnyDesk with self-hosted access | B2B software buyers shortlisting tools |
| Who it's not for | Casual users who just need to reach one home PC | Vendors without five-figure budgets |
| Privacy | Vendor markets secure-by-architecture, but CVE-2026-14208 (CVSS 7.3) and attacker abuse undercut that claim.⁶ | No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach. |
| Support quality | No direct evidence in sources | Trustpilot and BBB complaints about G2's service |
| Public sentiment | MSPs and sysadmins pick it as a self-hosted AnyDesk replacement and rate it 4.2/5 on G2, but complain about antivirus flags.¹ | Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot. |
| Biggest gotcha | Expect antivirus flags. Prepare AV exclusions and vendor documentation before rollout.⁵ | Vendor contracts are negotiated and opaque; budget five figures annually before committing. |