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Comparison

Right-hand vs KnowBe4

Right-hand and KnowBe4 both land on Depends.

Right-hand

Depends
Confidence: Low

Evidence is thin: Right-Hand is a security awareness training vendor, but no public user reviews, ratings, or pricing surfaced in the sources reviewed.

KnowBe4

Depends
Confidence: Medium

Mid-market and enterprise security teams get the category's deepest, most-proven phishing training platform . if they have admin time and tolerance for negotiated pricing.

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Right-hand versus KnowBe4
CompareRight-handKnowBe4
VerdictDependsDepends
Best forSMBs without a dedicated security trainerMid-market IT/security teams
Who it's not forAnyone wanting a free or self-serve toolTiny teams that just need occasional phishing tips . badly overkill
PrivacyNo known public vulnerabilities found in the sources reviewed.⁷No active breach; several patched CVEs (2020-2024) plus two vendor-disclosed incidents in 2024-25.15
Support qualityNo support reviews found1.9/5 Trustpilot suggests support gripes
Public sentimentNo usable user reviews or forum feedback surfaced in the sources reviewed.⁶Reviews praise the training content and category leadership, while a vocal minority of MSPs and sysadmins complain about complexity and switch to alternatives.⁹
Biggest gotchaNo public pricing found; expect a sales-led quote, verify total per-seat cost⁶Pricing is not public; expect per-seat annual quotes and negotiation13

Pick Right-hand when

  • SMBs without a dedicated security trainer
  • Compliance-driven teams needing awareness training
  • Guess: buyers wanting AI-personalized micro-learning

When Right-hand is not a fit

  • Anyone wanting a free or self-serve tool
  • Solo founders, training overhead outweighs the risk
  • Buyers wanting endpoint or network security (this trains people, not systems)
  • Buyers needing proven track records, public evidence is nearly empty

Pick KnowBe4 when

  • Mid-market IT/security teams
  • Compliance-heavy industries (healthcare, finance)
  • Enterprises running phishing simulations at scale
  • MSPs managing multiple client tenants

When KnowBe4 is not a fit

  • Tiny teams that just need occasional phishing tips . badly overkill
  • Buyers who want transparent public pricing before talking to sales
  • Orgs with no dedicated admin to own the program
  • Anyone wanting plug-and-play without running ongoing campaigns

Sources

  1. official
  2. official
  3. review
  4. review
  5. review
  6. review
  7. official
  8. KnowBe4 homepageknowbe4.com
    official
  9. review
  10. review
  11. review
  12. official
  13. review
  14. review
  15. CVE-2024-29210 advisorysupport.knowbe4.com
    security
  16. security