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Comparison

Rocket.Chat vs Mattermost.com

Rocket.Chat and Mattermost.com both land on Depends.

Rocket.Chat versus Mattermost.com
CompareRocket.ChatMattermost.com
VerdictDependsDepends
Best forGovernment and defense agenciesDefense and government contractors
Who it's not forSmall teams wanting a simple Slack replacementSmall teams that just want a group chat
PrivacyStrong posture: end-to-end encryption, RBAC, air-gapped deployment, WCAG 2.1 AA conformance; one published CVE.Active security program with bug bounty and routine scans, but several recent CVEs are disclosed, including an auth bypass.
Support qualityNo evidence in sources reviewedNo support quality evidence found
Public sentimentUsers average ~4.3/5, praising solid chat, channels, and document sharing while criticizing search and Slack-parity gaps.Engineers praise the self-hosted threading model while users report slow mobile apps, message-history paywalls, and shrinking free features.14
Biggest gotchaMost tier pricing is hidden behind 'contact sales' . no public numbers in sources²Entry edition locks message history after 10,000 messages . older messages sit behind paid plans.

Pick Rocket.Chat when

  • Government and defense agencies
  • Critical infrastructure and healthcare
  • Teams replacing Skype for Business Server
  • Orgs needing on-prem or air-gapped deployment

When Rocket.Chat is not a fit

  • Small teams wanting a simple Slack replacement
  • Non-technical teams with no admin or ops capacity
  • Anyone who needs polished search or huddles
  • Companies without compliance or data-sovereignty requirements

Pick Mattermost.com when

  • Defense and government contractors
  • Regulated industries needing self-hosting
  • DevOps and engineering teams
  • Air-gapped or sovereign deployments

When Mattermost.com is not a fit

  • Small teams that just want a group chat
  • Companies with no sysadmin or DevOps staff
  • Anyone expecting a durable free tier
  • Mobile-first teams

Sources

  1. official
  2. official
  3. official
  4. official
  5. review
  6. Capterra reviewscapterra.ca
    review
  7. GetApp reviewsgetapp.com.au
    review
  8. review
  9. NVD CVE-2026-28514nvd.nist.gov
    security
  10. news
  11. Mattermost Pricingmattermost.com
    official
  12. official
  13. official
  14. review
  15. review
  16. review