Vagaro vs Zenoti

Vagaro and Zenoti both land on Depends.

Vagaro

Depends

Confidence: Medium

Buy if you run a salon, spa, or multi-staff wellness business and want booking, payments, and client management bundled at ~$24/month.

Depends

Confidence: Medium

Buy Zenoti if you run a multi-location spa, salon, or medspa that needs an enterprise all-in-one suite with EMR and centralized reporting.

Vagaro versus Zenoti
Compare	Vagaro	Zenoti
Verdict	Depends	Depends
Best for	Salons and spas	Multi-location salons, spas, and medspas
Who it's not for	Solo pros wanting dead-simple booking	Solo stylists and single-chair salons . way overkill
Privacy	One public CVE: high-severity XSS in the WordPress booking widget (CVE-2026-3003).^⁶	Publishes a trust center, security documentation, and a vulnerability disclosure program; one 2023 customer-incident filing appears in sources.
Support quality	No clear evidence in sources	BBB complaints on file; Reddit owners switch away
Public sentiment	Reviews split: many praise the all-in-one value and top G2 ranking, while others report glitches and abandon it.^²	Sentiment is mixed: reviewers praise feature depth and category leadership, while medspa users on Reddit complain about a confusing interface and several are actively switching away.¹¹
Biggest gotcha	High-severity XSS (CVE-2026-3003) in the WordPress booking widget plugin^⁶	Pricing is quote-only; third-party guides document hidden fees and add-on costs