Screeb - User Feedback, Session Replays, Product Tours and User Insights vs Perplexity

Screeb - User Feedback, Session Replays, Product Tours and User Insights and Perplexity both land on Depends.

Screeb - User Feedback, Session Replays, Product Tours and User Insights

Depends

Confidence: Low

Low confidence: public evidence is thin . a 4.5/5 Capterra rating from just 42 reviews, no visible pricing, and no security page.

Depends

Confidence: Medium

Buy if you're a developer adding cited, real-time web answers to your product and can live with usage-based pricing.

Screeb - User Feedback, Session Replays, Product Tours and User Insights versus Perplexity
Compare	Screeb - User Feedback, Session Replays, Product Tours and User Insights	Perplexity
Verdict	Depends	Depends
Best for	Product teams wanting feedback plus replays in one suite	Developers adding cited, real-time web answers
Who it's not for	Teams wanting replays converted into tracked bugs . Lucent leads there	High-volume chatbots . per-query pricing piles up fast
Privacy	No known public vulnerabilities found in the sources reviewed.^²	No public API vulnerabilities found; the Comet browser/agent had multiple disclosed prompt-injection and hijack flaws in 2025-2026.
Support quality	No support evidence in sources.	Trustpilot reviewers report 'very poor customer service'
Public sentiment	Aggregator reviews rate Screeb 4.5/5 across 42 reviews, but no verbatim user feedback appears in the sources reviewed.^³	Users love the fast, cited research but increasingly complain about shrinking value, rising per-query costs, and poor support.¹⁵
Biggest gotcha	No security page found on their site . request SOC 2/DPA before legal review^²	Support quality: Trustpilot reviewers describe very poor customer service when issues arise.¹⁴