Service Fusion
Depends
Confidence: Medium
Buy if you run a growing HVAC, plumbing, or electrical crew and want scheduling, invoicing, and payments in one place.
Comparison
Service Fusion vs Housecall Pro
Service Fusion lands on Depends, and Housecall Pro lands on Worth it.
Housecall Pro
Worth it
Confidence: Low
Buy it if you run a home-service business (HVAC, plumbing, cleaning, electrical) and want scheduling, invoicing, and payments in one app.
| Compare | Service Fusion | Housecall Pro |
|---|---|---|
| Verdict | Depends | Worth it |
| Best for | Growing HVAC, plumbing, electrical contractors | Solo home-service pros |
| Who it's not for | Solo techs and one-truck shops . $259/mo is overkill | Businesses outside field services . retail, SaaS, restaurants |
| Privacy | No known public vulnerabilities found in the sources reviewed.⁹ | No known public vulnerabilities found in the sources reviewed.15 |
| Support quality | No clear evidence in sources reviewed | Advertises 24/7 customer service |
| Public sentiment | Ratings average 4.1-4.3 across G2 and Capterra, with users liking the feature breadth but some contractors on Reddit expressing frustration.² | Window cleaning and pressure washing forum communities discuss it actively, with positive billing mentions and few complaints in reviewed sources. |
| Biggest gotcha | Entry tier starts at $259/mo . confirm exactly what's included before committing³ | Starting price varies by source ($49-$79/mo) . verify the current tier before signing up16 |
Pick Service Fusion when
- Growing HVAC, plumbing, electrical contractors
- Multi-tech shops wanting one system
- Flat-rate pricing shops
- Teams wanting built-in homeowner financing
When Service Fusion is not a fit
- Solo techs and one-truck shops . $259/mo is overkill
- Tiny teams; a scheduler plus spreadsheet works fine
- Buyers ranking ease of use first . Jobber wins that
- Enterprises needing documented security posture upfront
Pick Housecall Pro when
- Solo home-service pros
- HVAC, plumbing, electrical, cleaning crews
- Teams wanting scheduling + invoicing + payments in one app
- Businesses wanting customer-facing booking
When Housecall Pro is not a fit
- Businesses outside field services . retail, SaaS, restaurants
- Large enterprises needing deep custom workflows
- Anyone who just needs a simple contact list . overkill
- Buyers requiring documented security practices
Sources
- Service Fusion Pricingservicefusion.comofficial
review
- Service Fusion - Capterra Canadacapterra.careview
- Honest Service Fusion Review - Connecteamconnecteam.comreview
- Jobber vs Service Fusion - fieldservicesoftware.iofieldservicesoftware.ioreview
review
- Experiences with Service Fusion - r/HVACreddit.comreview
- Service Fusion Security pageservicefusion.comsecurity
- Service Fusion collects $10m Series Afintech.globalnews
- How Air Doctors 6x'd Revenueservicefusion.comofficial
- Acorn Homeowner Financingservicefusion.comofficial
- Housecall Pro official sitehousecallpro.comofficial
- Housecall Pro Pricing & Planshousecallpro.comofficial
- Housecall Pro security page (not found)housecallpro.comsecurity
- GetApp pricing reviewgetapp.co.ukreview