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Comparison

SmartRecruiters vs Ashby

SmartRecruiters and Ashby both land on Depends.

SmartRecruiters versus Ashby
CompareSmartRecruitersAshby
VerdictDependsDepends
Best forMid-size and enterprise TA teamsStartups hiring continuously
Who it's not forStartups and small teams with occasional hiresSmall teams with occasional hires
PrivacyNo known public vulnerabilities found in the sources reviewed.13No known public vulnerabilities found in the sources reviewed.
Support qualityNo support-quality evidence foundAdvertises 24/7 support; limited independent evidence
Public sentimentFeedback is mixed: buyers weigh it against Greenhouse and Indeed, while rep and employee reviews describe sales struggles and mismanagement.¹Users rate Ashby 4.7/5 on G2 and praise its analytics-first approach, though some criticize recent pricing changes.
Biggest gotchaOpaque enterprise pricing: expect a lengthy sales process before knowing cost.⁵Seat-based pricing: costs grow with every recruiter seat added

Pick SmartRecruiters when

  • Mid-size and enterprise TA teams
  • High-volume, multi-country hiring
  • Teams wanting built-in AI screening
  • Orgs consolidating ATS plus onboarding

When SmartRecruiters is not a fit

  • Startups and small teams with occasional hires
  • Buyers wanting transparent self-serve pricing
  • Anyone without budget for implementation and admins
  • Teams that just need simple job posting

Pick Ashby when

  • Startups hiring continuously
  • Data-driven recruiting teams
  • Teams consolidating ATS, CRM, scheduling
  • AI-forward talent orgs

When Ashby is not a fit

  • Small teams with occasional hires
  • Anyone needing a cheap, simple ATS
  • Teams without budget for seat-based costs
  • Companies wanting a free tier

Sources

  1. review
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  9. news
  10. news
  11. news
  12. official
  13. security
  14. security
  15. official
  16. Ashby homepageashbyhq.com
    official