Softwareadvice
Depends
Confidence: Medium
Use it if you're an SMB buyer wanting a free, guided software shortlist fast.
Comparison
Softwareadvice vs Capterra
Softwareadvice and Capterra both land on Depends.
Capterra
Depends
Confidence: Medium
Fine as a free starting point to shortlist software . never as your only source, since listings and reviews are pay-influenced.
| Compare | Softwareadvice | Capterra |
|---|---|---|
| Verdict | Depends | Depends |
| Best for | SMB buyers wanting a free shortlist | Buyers building a first software shortlist |
| Who it's not for | Anyone expecting neutral rankings . vendors fund the picks | Anyone wanting neutral, ad-free rankings |
| Privacy | No known public vulnerabilities found in the sources reviewed.11 | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Trustpilot 4/5; visible dissatisfied minority. | BBB and Trustpilot complaints exist |
| Public sentiment | Most visible commentary is from vendors buying leads (largely positive), while buyer-side ratings sit at 4/5 on Trustpilot and 4.0/5 on G2.¹ | Buyers find it useful for discovery, but vendor-side reviews and lead quality draw criticism.13 |
| Biggest gotcha | Free because vendors buy your contact details as a sales lead; expect follow-up calls.⁸ | Gift-card incentives for reviewers create a conflict of interest in ratings16 |
Pick Softwareadvice when
- SMB buyers wanting a free shortlist
- First-time buyers wanting advisor hand-holding
- Niche category searches (field service, HR, security)
- Teams comparing many vendors quickly
When Softwareadvice is not a fit
- Anyone expecting neutral rankings . vendors fund the picks
- Enterprise procurement needing deep analyst reports
- Buyers unwilling to field vendor sales calls afterward
- Privacy-averse buyers . your enquiry becomes a vendor lead
Pick Capterra when
- Buyers building a first software shortlist
- Small businesses comparing category options
- B2B SaaS vendors collecting verified reviews
- Marketers wanting inbound software leads
When Capterra is not a fit
- Anyone wanting neutral, ad-free rankings
- Vendors expecting cheap, high-quality leads
- Buyers needing security vetting of products
- Teams who distrust incentivized reviews
Sources
- Software Advice Reviews | Trustpilottrustpilot.comreview
review
review
- Software Advice | Official sitesoftwareadvice.comofficial
- Software Advice | LinkedInlinkedin.comofficial
- Software Advice Acquired by G2 | Signalbasetrysignalbase.comnews
news
review
- softwareadvice.com legit or safe check | Scamadviserscamadviser.comsecurity
- Capterra: Find The Right Softwarecapterra.comofficial
- Capterra Reviews | Trustpilottrustpilot.comreview
- Capterra $100 gift card thread | Redditreddit.comreview