Startek vs G2

Startek and G2 both land on Depends.

Startek

Depends

Confidence: Medium

Buy only if you are an enterprise outsourcing large-scale customer support or AI data labeling under contract.

Depends

Confidence: Medium

Buyers shortlisting B2B software should use G2 free as one input, cross-checked against Capterra or TrustRadius.

Startek versus G2
Compare	Startek	G2
Verdict	Depends	Depends
Best for	Enterprises outsourcing high-volume contact centers	B2B software buyers shortlisting tools
Who it's not for	Startups and small teams . this is an enterprise BPO contract, not a tool	Vendors without five-figure budgets
Privacy	2022 consumer data breach led to a class action settlement; later incidents reported in 2025-2026 despite 2025 security recognition; no public security page found on.^⁶	No public security page found; UpGuard reports no phishing; G2's own DPA references a past data breach.
Support quality	No client-side support evidence found	Trustpilot and BBB complaints about G2's service
Public sentiment	Public feedback is almost entirely employee reviews averaging 3.0/5 across AmbitionBox, Glassdoor, and Indeed; customer-side reviews are essentially absent.^¹	Buyers find G2 useful for breadth, but sentiment on G2's own service skews negative on Trustpilot and Redditors weigh it against Capterra and Trustpilot.
Biggest gotcha	2022 consumer data breach became a class action settlement. Scrutinize data-handling clauses closely.^⁶	Vendor contracts are negotiated and opaque; budget five figures annually before committing.